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Salary
$150k – $350k per year
Location
Hybrid (Redwood City, United States)
Seniority
Middle · 4+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 16, 2026. First seen by Alion on Apr 24, 2025. Character.AI scores D on the Alion truth index.

Overview
Company
Impact
Profile match
Character.AI is an American company founded in 2021 by former Google researchers that operates a platform for creating and talking to personality-driven AI characters. Users build characters with a description, greeting and example dialogue, then share them publicly, and the service has grown into one of the most used consumer AI products by session time. Headquartered in Redwood City, California, the company runs its own dialogue-tuned models and has added voice calls, animated avatars and multi-character scenes, alongside age assurance and safety controls for younger users.

About the role

We’re looking for seasoned ML Infrastructure engineers with experience designing, building and maintaining training and serving infrastructure for ML research.

Responsibilities:

  • Provide infrastructure support to our ML research and product

  • Build tooling to diagnose cluster issues and hardware failures

  • Monitor deployments, manage experiments, and generally support our research

  • Maximize GPU allocation and utilization for both serving and training

Requirements:

  • 4+ years of experience supporting the infrastructure within an ML environment

  • Experience in developing tools used to diagnose ML infrastructure problems and failures

  • Experience with cloud platforms (e.g., Compute Engine, Kubernetes, Cloud Storage)

  • Experience working with GPUs

Nice to have

  • Experience with large GPU clusters and high-performance computing/networking

  • Experience with supporting large language model training

  • Experience with ML frameworks like Pytorch/TensorFlow/JAX

  • Experience with GPU kernel development

About Character.AI

Character.AI empowers people to connect, learn and tell stories through interactive entertainment. Over 20 million people visit Character.AI every month, using our technology to supercharge their creativity and imagination. Our platform lets users engage with tens of millions of characters, enjoy unlimited conversations, and embark on infinite adventures.

In just two years, we achieved unicorn status and were honored as Google Play's AI App of the Year-a testament to our innovative technology and visionary approach.

Join us and be a part of establishing this new entertainment paradigm while shaping the future of Consumer AI!

At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.

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