Associate - Software Development & Engineering (Site Reliability Engineer)

Your opportunity

At Charles Schwab, our purpose is simple: we champion client’s goals with passion and integrity. Guided by honesty, mutual respect and a commitment to doing what’s right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success - they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.

Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive

innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of

clients every day. The work you do is more than daily operations - it’s a chance to experiment, learn, and build within

a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape

something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and

your contributions will help define our future in the region.

What you have

Key Responsibilities:

1. Platform Support & Reliability:

Support the day-to-day operation, monitoring, and maintenance of technology platforms and services. Assist in troubleshooting production issues, performing root cause analysis, and implementing solutions that improve system availability, stability, and performance.

2. Automation & Operational Excellence:

Develop and maintain scripts, tools, and automation solutions that streamline operational processes, reduce manual effort, and improve the efficiency and reliability of technology services. Contribute to continuous improvement initiatives and adoption of engineering best practices.

3. Monitoring & Incident Management:

Partner with engineering and operations teams to implement observability solutions, monitor system health, respond to alerts, and support incident resolution activities. Help identify trends and recommend proactive measures to prevent recurring issues.

4. Technical Collaboration & Professional Development

Collaborate with software engineers, infrastructure teams, and business partners to support technology initiatives and service delivery objectives. Continuously develop technical expertise through hands-on experience, training, and participation in engineering projects.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent practical experience.
• 1+ years of experience supporting enterprise infrastructure, cloud platforms, applications, or production environments.
• Experience with automation, scripting, or programming using Python, PowerShell, Bash, Java, or similar languages.
• Familiarity with Linux or Windows operating systems, monitoring and observability tools, and DevOps or CI/CD concepts.

Experience supporting enterprise applications, infrastructure platforms, cloud environments, or production systems.

• Familiarity with monitoring and observability tools such as Splunk, Dynatrace, AppDynamics, Grafana, Prometheus, or similar technologies.
• Experience with scripting, automation, or configuration management tools such as Python, PowerShell, Bash, Ansible, Terraform, or Git.
• Basic understanding of DevOps practices, CI/CD pipelines, and software development lifecycle methodologies.
• Familiarity with Linux and/or Windows server administration and troubleshooting.
• Exposure to cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP).
• Knowledge of networking concepts, including DNS, load balancing, firewalls, TCP/IP, and web protocols.
• Experience supporting middleware technologies such as MQ, Kafka, Kubernetes, OpenShift, Tomcat, WebSphere, or equivalent platforms.
• Understanding of ITIL principles, incident management, problem management, and change management processes.
• Excellent analytical, problem-solving, and troubleshooting skills with the ability to quickly identify and resolve technical issues.
• Strong verbal and written communication skills, with the ability to effectively collaborate across technical and non-technical teams.
• Demonstrated commitment to continuous learning and professional development through certifications, training, or hands-on technical projects.

What’s in it for you

At Schwab India, you’re empowered to shape your future. We support your growth through meaningful work, continuous learning, and a culture rooted in trust and collaboration - so you can build the skills to make a lasting impact. Our benefits are designed to care for your wellbeing, your family, and your long-term financial security.

Our base benefits, wellbeing, and total rewards include:

• Competitive compensation and retirement programs including Employee Provident Fund (EPF), Gratuity, and optional National Pension System (NPS) contributions
• Robust Paid Time Off, including annual/privilege leave, sick and casual leave, public holidays, maternity/paternity leave, and more
• Comprehensive medical insurance with Outpatient Department (OPD) services, including vaccination, pharmacy, dental, and vision coverage
• Annual reimbursement for health check-ups and mental health support through our Employee Assistance Program (EAP)
• Childcare (creche) reimbursement for eligible employees
• Transportation and meal benefits that support your day-to-day work
• Group life, personal accident, and critical illness insurance