Information Technology Administrator

Job Title: Senior IT Administrator

Experience Required: 4 to 6 Years

Location: Bengaluru (Hybrid)

Job Overview

The IT Administrator will be responsible for managing the organisation IT infrastructure, Google Workspace environment, networking systems, endpoints, cloud accounts, software subscriptions, and related operational processes. The role requires hands-on experience in maintaining secure and reliable IT systems, resolving user and infrastructure issues, managing technology assets, and monitoring cloud and software expenditure.

Key Responsibilities

Infrastructure and Security

• Maintain servers, VPNs, firewalls, switches, routers, Wi-Fi access points, storage devices, and backup systems.
• Monitor network availability, system performance, storage capacity, and security alerts.
• Apply operating-system updates, security patches, device encryption, and endpoint protection.
• Maintain secure access controls, multi-factor authentication, and least-privilege permissions.
• Manage backups and perform regular restoration tests.
• Escalate complex technical or security incidents to the appropriate vendor or specialist.

Cloud, Subscriptions and IT Operations

• Administer AWS, GCP, database, hosting, domain, SSL, and other cloud or software subscriptions.
• Maintain records of subscription owners, administrators, costs, licences, renewal dates, and payment due dates.
• Configure cloud budgets, billing alerts, and cost-allocation tags.
• Review invoices and usage data to identify unexpected charges, unused licences, and idle resources.
• Validate technology invoices and coordinate renewals and payment requests with the Finance team.
• Manage IT assets, warranties, maintenance contracts, vendors, and service providers.
• Maintain IT inventories, network diagrams, procedures, and recovery documents.

Google Workspace and User Support

• Manage Google Workspace users, groups, licences, permissions, Shared Drives, security settings, and audit logs.
• Complete user onboarding, access changes, account suspension, and offboarding.
• Configure and support laptops, desktops, mobile devices, printers, and approved software.
• Resolve hardware, software, account, email, network, and connectivity issues.

Required Skills and Experience

• Experience in IT administration, infrastructure support, or a similar role.
• Strong knowledge of Google Workspace administration and security.
• Working knowledge of AWS and GCP administration, IAM, billing, budgets, and cost monitoring.
• Knowledge of TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls, switching, and enterprise Wi-Fi.
• Experience with Windows or Linux servers, virtual machines, storage, backups, and endpoint security.
• Ability to review cloud and software costs against actual usage.
• Strong troubleshooting, documentation, communication, and vendor-management skills.
• Basic scripting or automation knowledge is preferred