IT Engineer
First seen by Alion on Nov 8, 2026.
- Maintain, troubleshoot, and optimize IT hardware and software, including computers, printers, photocopiers, and other office equipment.
- Provide technical support to employees, manage user accounts, and configure access permissions for new and departing employees.
- Maintain and troubleshoot network infrastructure, including LAN, Wi-Fi, switches, routers, and internet connectivity.
- Maintain low-voltage systems, including CCTV cameras, access control, attendance, and telephone systems.
- Manage and maintain internal information systems, including WeCom, OA, email, and ERP systems.
- Provide IT support for production lines, industrial computers, terminals, and printing equipment to ensure uninterrupted production operations.
- Manage IT assets, inventory records, equipment transfers, and IT consumables.
- Ensure endpoint security, antivirus protection, and basic data backup.
- Coordinate with software vendors and relevant departments to resolve technical issues and improve IT systems.
- Coordinate with NTRA and the Purchasing Department regarding telecommunications services, internet contracts, invoices, and license renewals.
- Participate in IT infrastructure upgrades, digitalization initiatives, and network optimization projects.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Good English communication skills.
- Good knowledge of IT hardware and software maintenance.
- Practical experience in LAN, Wi-Fi, switches, routers, and network troubleshooting.
- Knowledge of low-voltage systems such as CCTV, access control, attendance, and telephone systems.
- Familiarity with ERP, OA, email, and enterprise communication systems.
- Strong troubleshooting, problem-solving, and communication skills.