Technical Solution Architect

Ciklum is looking for a Technical Solution Architect to join our team full-time in Bulgaria.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Technical Solution Architect, become a part of a cross-functional development team engineering experiences of tomorrow.

Our client is a leading global payments platform that connects businesses and consumers across 260 payment types in over 40 countries. With over 20 years of experience and an annual transaction volume exceeding $150 billion, it is a powerhouse in digital wallets, eCash solutions, and merchant acquiring.

In 2026, our client is undergoing a massive AI transformation. You will be joining the Intelligent Automation & AI Engineering initiative with the goal of replacing manual decision-making workflows with reliable, auditable AI-assisted systems.

You will work in an automation COE, collaborating with a centralised AI Platform team, IT, Dev Ops etc.

Responsibilities:

• Design end-to-end AI-powered solutions, defining architecture, technology choices, integrations, and deployment approaches
• Build prototypes, AI agents, automations, and production-ready solutions using modern AI technologies
• Design and improve AI-assisted development workflows, develop reusable agent skills, engineering standards, and automation frameworks
• Design, deploy, and optimize Azure infrastructure for AI applications, ensuring scalability, security, and cost efficiency
• Transform business ideas into working prototypes, validate assumptions, and iterate quickly based on feedback
• Connect AI solutions with enterprise platforms, internal APIs, databases, and business systems
• Own technical decisions and proactively identify challenges, driving solutions from concept through delivery
• Work directly with business stakeholders, understand business challenges, and translate requirements into practical technical solutions
• Establish reusable architecture patterns, security guardrails, and engineering best practices
• Research emerging AI technologies, evaluate new tools, and identify opportunities to accelerate engineering and business processes
• Mentor engineers, document reusable solutions, and help teams adopt AI-assisted development practices
• Take responsibility for technical outcomes, troubleshoot blockers, and proactively coordinate across teams to ensure delivery

Requirements:

• Strong experience designing end-to-end enterprise solutions, including integrations, APIs, authentication, data flows, and cloud infrastructure
• Hands-on experience with Azure Functions, App Services, Storage, Key Vault, Entra ID, networking, and identity management
• Practical experience building LLM-powered applications, AI agents, tool calling, RAG, and multi-step workflows
• Strong experience with AI-assisted development tools such as Cursor, GitHub Copilot, or Claude Code, including agent instructions, skills, and automated development workflows
• Strong development background in at least one programming language: Python, C#, or TypeScript, and experience building production-ready applications
• Experience connecting enterprise systems using REST APIs, MCP, webhooks, and workflow automation
• Ability to turn ambiguous business requirements into working prototypes quickly, validate assumptions, and iterate based on feedback
• Understanding of enterprise security, RBAC, managed identities, secrets management, and secure AI solution design
• Ability to independently drive technical initiatives from discovery through implementation and deployment
• Strong English communication skills, comfortable working directly with business stakeholders and explaining technical decisions
• Experience with Azure AI Foundry, Azure AI Search, Azure OpenAI, Microsoft Copilot Studio, and Microsoft Graph API
• Familiarity with Semantic Kernel, LangGraph, AutoGen, or similar agent orchestration frameworks
• Experience designing reusable AI agent skills, custom instructions, MCP servers, and agentic SDLC workflows
• Experience with Terraform, Bicep, ARM templates, and automated cloud provisioning
• Experience with GitLab CI/CD, GitHub Actions, Docker, and automated deployment pipelines
• Experience integrating SharePoint, Salesforce, Jira, Confluence, Microsoft Teams, and other enterprise platforms
• Knowledge of LLM evaluation, prompt optimization, tracing, monitoring, and cost management
• Experience working in regulated industries such as financial services, with security, compliance, and governance constraints
• Experience mentoring engineers, creating reusable engineering standards, and enabling teams to adopt new technologies
• Experience exploring emerging AI technologies, running technical experiments, and turning successful prototypes into reusable solutions
• Highly proactive and initiative-driven, takes initiative, challenges existing approaches, and proactively identifies opportunities for improvement
• Comfortable with ambiguity, thrives in a fast-paced R&D environment with evolving requirements and uncertainty
• Strong builder mentality, prefers experimenting, prototyping, and validating ideas rather than spending excessive time on theoretical discussions
• Passionate about AI, actively explores emerging AI tools and technologies and applies them in real-world scenarios
• Independent and accountable, makes technical decisions and takes ownership without requiring constant guidance
• Scalability-oriented, thinks beyond individual tasks and focuses on creating scalable, reusable solutions that benefit multiple teams
• Pragmatic engineering mindset, balances speed of delivery with engineering quality, security, and maintainability
• Collaborative, enjoys working with both technical and non-technical stakeholders

What’s in it for you?

• Regular salary reviews based on performance
• Corporate events: webinars, offline parties, and meetups
• Internal Mobility Program
• Tailored education path (including full access to Udemy, certifications, etc.)
• 25 paid days off: 20 business days of vacation per calendar year + 5 undocumented sick leave days
• Additional health insurance
• 100% company-covered Multisport card, with discounts available for family members

About us:

At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.

Since expanding to Bulgaria in 2022, we’ve been building a fast-growing team that thrives on learning, collaboration, and innovation. Join us on this exciting journey and help shape the future of our delivery center.

Explore, empower, engineer with Ciklum!

Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.