Software Applications Engineer

We are seeking a motivated Software Applications Engineer to join our team. This is a software-focused role that sits at the intersection of hardware and software, working on cutting-edge PC audio and haptics technologies for next-generation consumer products.

In this role, you will work closely with cross-functional teams-including application software, firmware, and driver development teams, as well as hardware and test organizations-to diagnose issues, communicate findings clearly, and help drive solutions. A key aspect of this position is supporting quick turnaround times and prompt resolution of customer issues to maintain a high level of customer satisfaction. This role offers hands-on exposure to real-world customer challenges and collaboration with globally distributed engineering teams.

Responsibilities

• Support investigation and resolution of customer-reported software and system-level issues using tools such as debuggers, logic analyzers, oscilloscopes provide analysis and root causes of customer issues
• Clearly communicate technical issues and findings to cross-functional teams with varying technical backgrounds
• Collaborate with globally distributed teams to help drive issues toward resolution
• Assist in debugging, reproducing, and triaging problems that span both software and hardware domains
• Driving documentation, troubleshooting guides, and process improvements efforts
• Participate in product development discussions by sharing insights from customer use cases
• Demonstrate ownership, accountability, and a strong focus on quality and timely results

Required Skills and Qualifications

• Bachelor’s degree in: Computer Science, Electrical Engineering, Physics, or a related technical field
• 2+ years of relevant professional experience
• Strong verbal and written communication skills
• Ability to understand complex technical information and explain it clearly and concisely
• Experience with consumer product development involving both software and hardware
• Passion for problem solving and delivering high-quality results

Preferred Skills and Qualifications

• Master’s degree in: Computer Science, Electrical Engineering, Physics, or a related field
• 5+ years of relevant experience
• Experience in the PC ecosystem or related platforms
• Basic familiarity with Windows drivers and operating system fundamentals
• Exposure to audio subsystems or audio architectures
• Experience working with geographically distributed teams
• Familiarity with at least one of the following languages (C, C++, Python, PowerShell)