Manager of Laboratory Sales

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Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

The Manager of Laboratory Sales is responsible fordeveloping and executing new business concepts that generateadditionalrevenue streams for Cleveland Clinic Laboratories (CCL). This role supports Cleveland Clinic’s mission of putting patients first and delivering world-class care, while aligning with CCL leadership goals and strategic priorities.

This position leads theAnatomic Pathology (AP)andPhysician Officesales teams-both high-performing groups focused on expanding CCL’s reach and strengthening partnerships. The Manager will help guide sales opportunities through the full process, frominitialcontact to conversion, supporting andfacilitatingthe transition of accounts to Cleveland Clinic.

The role requires strong leadership and people management skills, with the ability to inspire and motivate a team toward achieving sales growth and service excellence. The Manager will regularlyaccompanysales representatives on client visits, providing support and fostering relationship development.

A caregiver in this position worksdays, 8:00am-5:00pm. This position involves limited travel outside of Ohio.The Manager oversees business operations nationally and internationally.

A caregiver who excels in this role will:

• Develop new concepts under the direction of the Medical Director, DivisionAdministrator,and Director of Sales and Outreach.

• Train the sales managers on the product offerings and work with marketing to develop allthe materials neededfor the product launch.

• Develop concepts which include a mix of co-marketed, co-branded opportunities as well as support and promote the expertise and reputation of Cleveland Clinic Laboratories and Cleveland Clinic.

• Interact with all key internal and external stakeholders topull throughthe action plan for all new projects andultimately increaserevenue for CCL.

• Contribute to sales meetings, presentations andattendrequired training courses, recognizing the value of one's own contribution to those events.

• Develop andmaintainknowledge and experience of relevant laboratory methods and technologies.

• Adhere to the Cleveland Clinic rules and regulations (i.e.written or implied) and any changes or introductions.

• Travelapproximately 50% of the time.

• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's Degree in Business Administration, Healthcare, Education, MedicalTechnologyor related field

• Seven years of experience in a Healthcare environment withdemonstratedsuccess in sales,marketingor customer service

• Excellent clinical knowledge in how laboratory tests support the diagnosis,prognosisand monitoring of patients with specific diseases

• Excellent human relations, management,presentationand communications skills

• Must be accountable, adaptable, flexible, creative, dependable,responsibleand able to perform well within multi-functional environments and becustomer-focused

• Can manage several projects or tasks simultaneously andexerciseappropriate judgmentwhen prioritizing projects.

• Can function and work in a diverse work environment whileadheringto Cleveland Clinic and CCL policies providing direction to clients in a concise, sensitive,informativeand professional manner.

• Maintain a positive and courteous tone, particularly in adversarial discussions.

• Keep abreast of regulatory issues, reimbursementissues,and service requirements.

Preferred qualifications for the ideal future caregiver include:

• Master'sDegree

• 3+ years of experience managing sales team with at least 10 direct reports

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see howwe’rededicated to providing what matters most to you:https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Travel is required (50%).

• Must have valid driver's license with four or fewer points and be able to drive.

• Manual dexterity sufficient to operate office equipment.

• May require extended periods of sitting, standing and walking.

• Must be able to walk to conduct client visits and to attend meetings; must have normal or corrected vision to normal range. Ability to clearly communicate by phone and in person.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.