Data Analyst | WFO
Confirmed on the employer's own hiring board on Nov 12, 2026. First seen by Alion on Nov 12, 2026. Cloudstaff scores B on the Alion truth index.
We are an AI utility management platform for multi-location operators, including restaurants, auto service, fitness, hotels, and retail. We collect, audit, pay, and account for every utility bill across our customers’ locations. We also help lower bills by contesting errors and moving accounts to better rates.
This role will join our operations team and work directly with our customer success and engineering teams.
What You Will Do
- Download utility bills daily by logging into US utility websites using customer credentials stored in our system. Upload each new bill to the platform for processing, auditing, and payment scheduling.
- Collect usage and demand data, including interval and monthly usage, demand (kW), and meter data from utility portals and data-sharing tools.
- Collect rate and tariff data by identifying customer rate plans, published tariffs, and rate changes on utility websites.
- Maintain accurate account records, including account numbers, meters, service addresses, credential status, and portal requirements such as two-factor authentication and e-bill enrollment.
- Identify and report discrepancies, including missing bills, changed account numbers, portal access issues, and bills that do not match the assigned location.
- Contact utility providers when portal information is insufficient, such as for missing bills, new accounts, or locked logins.
Qualifications
- Strong attention to detail and consistency when performing repetitive tasks across multiple accounts.
- Very good written English and good spoken English for occasional utility calls.
- Comfortable using web portals and spreadsheets, with the ability to quickly learn internal dashboards and checklists.
- Reliable and organized, with the ability to coordinate with teammates to ensure all utility accounts are covered on schedule.
- Nice to have: Experience with US utility portals, data entry, or back-office operations for a US company, and basic familiarity with energy units such as kWh, kW, and therms.
How Success Is Measured
- Every in-contract account downloaded on schedule, with no missed bills.
- Complete usage and tariff records for the savings team.
- Portal issues reported on the day they occur.
- Clear and accurate daily handoff notes.
Perks and benefits
HMO Coverage
ALE Club : Accountants Leading Evolution, be part of a community of accountants within Cloudstaff that serves as a platform to connect with their colleagues
Annual Performance Review with Salary Increase
Become part of the Employee Share Units program
Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
Endless opportunities for career advancement
Exclusive partnership with the IPA to offer a professional CPD pathway
Exclusive partnerships that offer Cloudstaff accountants additional training sessions
Flexible leave credits which may be used for vacation, emergency, and sick leaves
In-house psychiatrist available to support employees' well-being
International career growth and connections
Look forward to weekly office perks for work from office staff - Free Coffee, Meals, and Beer Fridays!
Membership with PICPA
Mental Wellness Employee Assistance program through Lifeworks
Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
Superb and exciting Mid-Year Parties - with items to give away and cash prizes!
Top notch workplace with first class VIP lounge and game rooms
Unlimited cash incentives for hired referrals
We set you up for success with a company-provided PC/Laptop and fiber internet connection