Desktop Support Engineer

Job Requirements:

· OS Deployment & Imaging

· Perform MECM (Microsoft Endpoint Configuration Manager)-based OS deployment

· Task sequence troubleshooting and desktop image management

· Modern Device Management

· Assist with resolving authentication and identity-related issues

· Create, manage, and troubleshoot Windows desktop images for new deployments and refresh cycles

·

Mandatory Skills

(Top 5 Keywords or skills)

Years of Experience

Basic Knowledge

Medium

Expert

MECM OS Deployment & Desktop Imaging

4-7 years

Yes

Active Directory & Identity Basics

4-7 years

Yes

Basic Intune knowledge & Autopilot

4-7 years

Yes

Windows OS Troubleshooting & Hardware Support

4-7 years

Yes

ITSM, User Handling & Documentation

4-7 years

Yes

Salary and Benefits

The Salary for this position will be $65,000 and $70,000 yearly depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contributions

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

· Disclaimer: The compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.