IT Support Technician

Cognizant • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • 3 days ago
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Salary
≈ $34k – $67k per year (Estimated)
Location
In office (Austin)
Seniority
Junior · 2+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 22, 2026. First seen by Alion on Oct 19, 2026. Cognizant scores A on the Alion truth index.

Overview
Company
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Profile match

Cognizant

Cognizant is an American information technology services and consulting company founded in 1994 as an in-house technology unit of Dun and Bradstreet in Chennai, India, and headquartered in Teaneck, New Jersey. It builds, integrates and operates software and infrastructure for large enterprises, with particularly deep positions in healthcare, financial services, insurance and life sciences, delivered by a global workforce of more than three hundred thousand people concentrated in India. Listed on Nasdaq, the company competes with the large Indian and global systems integrators and has reoriented its offerings around cloud migration, data platforms and AI-assisted engineering.
cognizant.com • HQ: Teaneck, United States • Cloud Consulting & Migration • Engineering Services • IT Outsourcing & Dedicated Teams • IT Consulting & Digital Transformation • Systems Integrators • 5000+ employees • Est. 1994
Tech stack of Cognizant
Backed by Peak XV Partners

Cognizant is seeking an IT Support Technician for a full-time opportunity in Austin, TX.

Responsibilities:

· Diagnosing and resolving desktop/laptop hardware and software issues, both remotely and in person, through various methods like phone, chat, web tickets or in-person assistance.

· Mobile device management.

· Determine the best solution based on the issue and details provided by customers.

· Walk the customer through the problem-solving process

· Direct unresolved issues to the next level of support personnel.

· Provide accurate information on IT products or services.

Qualifications:

2 plus years of experience with Desktop Support- Windows and Mac.

1 to 3 years of experience with Mobile Device Management.

Experience with ticketing tools.

ITIL knowledge is preferred.

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