Business Analyst

Communicate Recruitment • Bachelor's Degree • JavaScript • Java • TypeScript • C# • C++ • 1 day ago

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Salary

$31k – $33k per year

Location

In office (South Africa)

Seniority

Senior · 5+ years exp

Employment

Contractor

First seen by Alion on Oct 20, 2026. Communicate Recruitment scores D on the Alion truth index.

Overview

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Communicate Recruitment

Founded in 1981, Communicate Recruitment (operating as a division of ADvTECH Resourcing) is a human resources consulting and recruitment enterprise. Headquartered in Johannesburg (Sunninghill), South Africa, with regional offices nationwide, the company specializes in specialist talent acquisition across finance, IT, digital, and engineering sectors. By combining niche sector expertise and comprehensive candidate vetting - including qualification, background, and credit verification - with permanent, contract, and temporary placement models, the organization enables commercial enterprises, multinational corporations, and job seekers across South Africa and the African continent to fill specialized technical roles, accelerate executive search, and optimize human capital management.

communicate.co.za • HQ: Johannesburg, South Africa • Recruiting & Staffing • Human Resources • 201-500 employees • Est. 1981

Job Description:

As the eLearning Business Analyst, you will play a key role in the implementation, support, enhancement, and continuous improvement of digital learning solutions.

Your responsibilities will include:

Leading software implementation, upgrade, and migration projects
Gathering, analysing, and documenting business and client requirements
Running discovery workshops, solution design sessions, and client engagements
Translating business needs into functional specifications and scalable solutions
Managing LMS implementations and configurations
Supporting and troubleshooting client queries and support requests
Working closely with technical teams, developers, and stakeholders to deliver solutions
Creating test cases and conducting functional and regression testing
Managing project risks, scope, priorities, and delivery requirements
Facilitating sprint planning, stand-ups, retrospectives, and refinement sessions where required
Assisting with product enhancement initiatives and solution development
Presenting product demonstrations, webinars, and training sessions
Maintaining documentation and ensuring adherence to established processes and standards

Tech Stack & Tools:

Exposure to and experience with:

Moodle
Canvas LMS
SaaS platforms
APIs and systems integrations
LTI integrations
Jira
Confluence
Student Information Systems (SIS)
Software implementation methodologies
Business process analysis and design
Functional specification development
Regression and functional testing

Why Consider This Opportunity?

Work on meaningful projects that support education and lifelong learning
Exposure to large-scale digital transformation initiatives
Opportunity to influence product direction and solution design
Collaborate with technical specialists, developers, and business stakeholders
Continuous learning within a growing and evolving technology environment
Opportunity to work with modern learning technologies and cloud-based solutions
Hybrid and flexible working environment
Exposure to local and international clients

Skills & Experience:

Minimum 5 years' experience in eLearning Technology and/or Business Analysis
Strong experience within the post-secondary or higher education environment
Advanced knowledge of Moodle
Exposure to Canvas would be advantageous
Client-facing support and consulting experience
Experience gathering and documenting business requirements
Strong stakeholder engagement and presentation skills
Understanding of software implementation lifecycles
Knowledge of educational technology ecosystems
Understanding of systems integrations, APIs, and related technologies
Experience working within Agile delivery environments
Ability to translate complex technical concepts into clear business language
Strong analytical, problem-solving, and communication skills
Ability to manage multiple priorities in a fast-paced environment

Qualification:

Bachelor’s Degree or similar qualification
Formal training in Requirements Analysis or Business Analysis

Connect with us on www.communicate.co.za and Register your CV to create a profile or to view all our Jobs in Information Technology. One of the best Developer Recruitment Agencies in Cape Town.

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