Solutions Area Director Datacenter & Cloud BENE

Location: BEL - Zaventem | Job-ID: 221083 | Contract type: |Business Unit: Sales & Pre-Sales & Alliances

Life on the team

The Solutions Area Director Datacenter & Cloud BENE will run the solutions business driving the pipeline of complex datacenter & cloud infrastructure solutions supported by professional services.

In this role you will be responsible for a growing and profitable turnover of the Datacenter & Cloud solutions portfolio and support the Solution Sales team in the acquisition of new customers and generating growth of revenues of existing customers.

What you will do

• You will have direct management of a team of Solution Sales Specialists and Solution Architects in Belgium and the Netherlands. Working closely with the Sales Directors and Client Directors BENE, you will ensure your team provides end-to-end ownership to qualified opportunities.
• Your leadership will be crucial in creating an environment where teamwork thrives, and initiatives are aligned with overall business objectives
• Achieve quarterly and annual sales and revenue targets, budget and target responsibility
• Provide accurate forecasting and key performance indicators to the Director Solutions BENE
• You stay updated on industry trends and client needs, enabling you to develop innovative solutions that align with Computacenter’s strategic goals
• Maintain strategic contact with our vendors in cooperation with vendor management
• By strategically planning your workdays and focusing on key priorities, you can effectively lead your team and manage your responsibilities in the Belgium & The Netherlands region
• In this role you will report directly to the Director Solutions BENE

Commercial Management 25%

• Build a detailed understanding of the infrastructure Datacenter services market, frameworks, competitor landscape to determine key growth areas
• Support campaigns, adherence to sales methodology and communication with all stakeholders to win the deal
• Have regular business reviews with the Solution Sales Team and drive strategic actions to grow the pipeline and close opportunities
• Manage key customer stakeholders to transact complex solution sales that maximise profit and customer value

Team Management 20%

• Inspire your team to deliver customer value and maximise profitability
• Provide inspirational leadership, supporting the team in successful customer delivery
• Leadership and motivation, coaching and mentoring feedback, and support of your team to develop and drive behavior and performance

Customer Service Outcome 15%

• Work with strategic customers and internal service providers to deliver high customer satisfaction
• Overall accountability for the success of professional services-led customer engagements
• Develop the organisation and processes to drive effectiveness and efficiency in delivery
• Provide governance, stakeholder management and escalation support for strategic customer issues

Reporting 10%

• Report forecast and strategy to the Director Solutions BENE
• Ensure accuracy of forecasting and sales process for business area
• Monitor and guard the Computacenter strategy and vision

Vendor Management 20%

• Regular engagement and meetings with BENE key infrastructure vendors’ executives
• Support Marketing relevant for BENE Solutions

Proposition Development 10%

• Drive the development of your specific solution area as defined and agreed within the Group strategy
• Engage with internal service providers to ensure awareness of business strategy and propositions and ensure a plan exists to create necessary skills and capabilities

Your profile

Your extensive experience and skills position you well for the Solutions Area Director Datacenter & Cloud Belgium and the Netherlands role:

• With over 10 years’ relevant experience in IT solutions and professional services sales environment for datacenter & cloud infrastructure transformation.
• Management and coaching of the Solution Sales Specialists and Solution Architects to drive the qualified solutions pipeline.
• In-depth knowledge of the infrastructure services market, with a strong partner network (Dell EMC, Cisco, VMware, HPE, Lenovo, Palo Alto and Microsoft and others)
• Experience in sales enablement and broad P&L responsibility
• Experience in people and team management
• Focused on customer satisfaction with a drive to continuous improvement
• Strong management and leadership skills
• Excellent communication, interpersonal and presentation skills
• Stress resilient and result driven
• Outstanding analytical and problem-solving abilities
• Good organisational skills: you are flexible to work from both the Belgium and Netherlands office
• Bilingual proficiency: fluent in Dutch (NL) and English (EN); proficiency in French (FR) is a plus

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

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