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Location
In office (Malaysia)
Seniority
Middle · 3+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Associate, Customer Acquisition (Advisor)

Job Description

We’re looking for a results-driven Associate, Customer Acquisition to convert high-intent inbound leads into Business and Enterprise customers. You’ll engage prospects, understand their business needs, position the right solutions and drive opportunities through to close.

KEY RESPONSIBILITIES

  • Qualify inbound leads and conduct structured discovery calls

  • Understand customer needs and connect them with relevant SaaS/AI solutions

  • Handle objections and engage confidently with business and senior stakeholders

  • Manage leads, opportunities, follow-ups and pipeline in CRM

  • Meet targets across qualified opportunities, meetings, pipeline and revenue

REQUIREMENTS

  • 1-3+ years of experience in B2B SaaS, technology sales, inside sales, SDR/BDR or similar

  • Experience selling to business, mid-market or enterprise customers

  • Strong consultative selling, prospecting and discovery skills

  • Familiarity with BANT, MEDDICC, MEDDPICC or similar qualification frameworks

  • Strong communication, negotiation and objection-handling skills

  • CRM experience such as Salesforce, HubSpot or Dynamics

  • SaaS, AI, cloud, cybersecurity or technology sales experience is a plus

  • Proven track record of achieving sales or pipeline targets

OTHER INFORMATIONS

  • Permanent position

  • Working Arrangement: Fully on-site

  • Working Hours: Monday-Friday, 7am-4pm

  • Office Location: NU Sentral Tower, Kuala Lumpur

If this sounds like an interesting opportunity, hit apply!

Only shortlisted candidates will be contacted

Location:

MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40

Language Requirements:

English (Required)

Time Type:

Full time
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