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Salary
≈ $18k – $44k per year (Estimated)
Location
In office (Irbid)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Oct 10, 2026. Concentrix scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Content Moderation Advisor -Turkish - Irbid

Job Description

The Job in Summary

The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client’s requirements and Concentrix business strategies.

What is Required from You?

  • Evaluate online content in conjunction with relevant policies and procedures.
  • Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.
  • Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.
  • Escalate violations of client policies using internal tools when needed.
  • Maintain a high level of quality in each case.
  • Achieve monthly KPI’s including productivity as part of daily workflow.

What Is The Qualification You Should Have?

  • B2 Turkish language level
  • 0-2 years of relevant experience.
  • Bachelor’s degree in any related field.
  • Basic to Intermediate English language.
  • Basic knowledge in Microsoft office packages.
  • Aware of customer service platforms and tools.

Our Working Condition?

  • Work from Office
  • Shifts Based including Weekends and Public Holidays

Why Concentrix?

  • We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.
  • We are building an authentic workplace where everyone can develop themselves at their own pace.
  • We aim to empower our Game-Changers to do their best work in flexible environment.
  • We keep learning from each other to provide more value to our people.

If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now!

Location:

JOR Irbid - Irbid Development Zone, Irbid, Jordan Building#4

Language Requirements:

English, Turkish

Time Type:

Full time
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