Project Manager - Cloud, Integrations & Digital Solutions

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Job Description

Project Manager - Cloud, Integrations & Digital Solutions - Remote Brazil

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

The Project Manager is responsible for ensuring the successful end-to-end delivery of medium to high-complexity software and infrastructure engineering projects. Serving as a vital bridge between executive leadership (VPs/Directors), business units, and engineering teams, your core mission will be to guarantee delivery predictability, mitigate technical and operational roadblocks, manage budgets, and enforce modern governance-enhanced by the strategic use of AI in project management.

Responsibilities

1. Project Management, Governance & Leadership

• End-to-End Delivery Orchestration: Lead the full lifecycle of technology projects (such as legacy migrations, API/CRM integrations, and new platform rollouts), ensuring strict adherence to timelines, scope, and key success metrics (KPIs).
• Agile Facilitation: Coordinate multiple squads using agile frameworks (Scrum, Kanban), facilitating high-value ceremonies, removing impediments, and keeping teams engaged.
• Executive & Stakeholder Management: Communicate fluently with Directors, VPs, and global partners, translating technical progress into clear business value and executive metrics.

2. Risk Mitigation & Vendor Management

• Dependency & Risk Management: Proactively map and mitigate architectural and business risks, developing robust contingency plans.
• Project Handovers: Structure and document project transfer processes (Handovers) between infrastructure, cloud, and software engineering teams securely and seamlessly.

Qualifications

• IT Background: Proven track record managing highly complex software development, systems architecture, or cloud infrastructure projects (Azure/GCP).
• Agile Methodologies: Deep command of agile frameworks (Scrum, Kanban, SAFe) and performance metrics (Velocity, Lead Time, Cycle Time).
• Enterprise Tools: Advanced proficiency in modern tracking and collaboration platforms (Jira, Confluence, Azure DevOps, Miro, or similar).
• Global Communication: Fluent in English.
• Demonstrated hands-on experience or strong proficiency in leveraging Generative AI tools daily to boost project management efficiency and productivity.
• Familiarity with oversight of AI-driven deliverables (such as Voicebots, Chatbots, agentic workflows, or Big Data/Databricks pipelines).
• Recognized industry certifications such as PMP (PMI), PMI-ACP, Certified Scrum Master (CSM), or foundational Cloud certifications (Azure/GCP).

Join us and be part of this journey towards greater opportunities and brighter futures.

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