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Location
In office (Quezon City)
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 5, 2026. First seen by Alion on Nov 4, 2026. Concentrix scores C on the Alion truth index.

Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Technical Support Engineer

Job Description

This evergreen requisition is intended for technology professionals with experience in technical troubleshooting, end-user support, networking, systems, infrastructure, and related IT functions. Candidates will be considered for opportunities based on their technical expertise, experience, and alignment with available business requirements.

Potential opportunities may include:

- Helpdesk / Service Desk

- Technical Support

- Desktop / End-User Support

- Network Support / Network Engineering

- Systems / Infrastructure Support

- Application Support

- NOC / IT Operations

- Cloud or Security Support

- Other related technical roles

General Qualifications

- Experience in Technical Support, IT Helpdesk/Service Desk, Networking, Systems, Infrastructure, or other related technology functions.

- Strong technical troubleshooting and problem-solving skills.

- Knowledge of relevant hardware, software, networking, operating systems, or enterprise technologies depending on area of specialization.

- Good verbal and written communication skills.

- Ability to diagnose technical issues and provide appropriate solutions or escalation.

- Customer-service orientation, particularly for user- or client-facing technical roles.

- Relevant IT certifications are an advantage.

- Willingness to work on varying schedules and work arrangements depending on business requirements.

Possible Technical Skills

Experience may include technologies such as Windows/Linux, Microsoft 365, Active Directory, TCP/IP, LAN/WAN, VPN, routing and switching, firewalls, servers, cloud platforms, virtualization, ITSM/ticketing systems, monitoring tools, and other enterprise technologies.

Location:

PHL Quezon City - EXXA Tower, 8th Floor

Language Requirements:

Time Type:

Full time
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