Customer Support Specialist
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Salary
≈ $9k – $22k per year (Estimated)
Location
Remote (Philippines)
Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Oct 17, 2026.
Overview
Company
Impact
Profile match
Build flexible, scalable remote teams with Connext. Discover outsourcing solutions in healthcare, finance, IT, and customer support.
About the role
Handles inbound customer contact across voice, email and chat against a client's support playbook. Resolves what the playbook covers, escalates what it does not, and records every interaction in the client's CRM so the next person has the history.
Required qualifications
[seed:req-approvals] 4 years in a comparable role
[seed:req-approvals] Hands-on with the client’s core system
[seed:req-approvals] Written English at business level
Preferred qualifications
[seed:req-approvals] Shared-services background
[seed:req-approvals] Prior offshore-team experience
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