C Shift Supervisor

Job Description:

About the Role

We are looking for a motivated and results-driven Shift Manager to lead production operations in our beverage can manufacturing facility. This role is responsible for managing people, processes, and equipment to ensure safe, efficient, and cost-effective production while meeting customer requirements for quality and on-time delivery.

The Shift Manager plays a key role in driving operational excellence, maintaining high safety standards, improving performance, and developing production teams.

Key Responsibilities

Production Leadership

• Take responsibility for day-to-day shift operations, production performance, and decision-making.
• Ensure production plans are executed effectively while meeting safety, quality, efficiency, and cost targets.
• Monitor line performance against key business objectives, including spoilage, productivity, efficiency, and operating costs.
• Ensure effective shift handovers and communication between production teams.
• Maximize the efficient utilization of equipment, materials, and resources.

Operational Excellence

• Develop and improve production processes, procedures, and equipment performance.
• Support equipment changeovers, set-ups, and process optimization activities.
• Ensure effective maintenance and lubrication practices are followed.
• Maintain high housekeeping standards throughout the production area.
• Drive continuous improvement initiatives to improve performance and reduce waste.

Quality & Compliance

• Ensure compliance with ISO standards and quality management systems.
• Support quality improvement programs and deliver KPI targets.
• Investigate customer complaints and ensure effective corrective actions are implemented.
• Ensure compliance with HACCP and BRCGS Packaging Materials standards and procedures.
• Promote a culture of quality and customer focus throughout the team.

Team Leadership & People Management

• Lead, motivate, and develop production teams to achieve operational objectives.
• Communicate production priorities, changes, and operational updates effectively.
• Conduct regular team briefings and shift meetings.
• Ensure employees perform their duties according to established standards and expectations.
• Manage shift staffing levels, overtime planning, and workforce allocation.
• Coordinate holiday schedules and planned absences while maintaining operational coverage.
• Support employee development through training plans, coaching, and performance management.
• Conduct regular performance reviews and provide constructive feedback.

Safety

• Lead by example in promoting safe working practices.
• Ensure compliance with all Health, Safety, and Environmental (HSE) requirements.
• Take immediate action to address unsafe conditions and behaviours.
• Foster a strong safety culture across the production team.

Qualifications & Experience

Required

• Technical education (Secondary School or University degree preferred).
• Previous experience in manufacturing, production supervision, or shift leadership.
• Strong understanding of production processes and operational excellence principles.
• Computer literacy and experience with production reporting systems.
• Ability to analyse performance data and make informed decisions.
• Experience leading and motivating teams in a fast-paced manufacturing environment.

Personal Competencies

• Strong leadership and decision-making skills.
• Excellent communication and interpersonal abilities.
• Team-oriented approach with strong influencing skills.
• Customer and quality-focused mindset.
• Commitment to continuous improvement.
• Strong organisational and problem-solving skills.
• Safety-first attitude.