Debtors Clerk

A well-established organisation is looking for an experienced Debtors Clerk to join its finance team.

The successful candidate will be responsible for managing accounts receivable, credit control, customer account administration, collections and the maintenance of accurate financial records. The role will also provide support to the Credit Controller with daily tasks and ad hoc responsibilities.

Reporting to: Credit Controller and Branch Manager

• Ensure all debtor-related filing and records are maintained accurately and up to date.

• Distribute customer invoices, credit notes and monthly statements.

• Process and obtain the required authorisation for credit notes.

• Monitor the debtors age analysis and ensure customer accounts remain within agreed payment terms.

• Contact trade debtors regarding outstanding payments and follow up on payment commitments.

• Actively manage overdue accounts through telephone calls, email correspondence and formal payment reminders.

• Manage credit insurance requirements where applicable.

• Record and accurately allocate incoming customer payments, including EFTs, bank transfers and debit orders, against the relevant invoices.

• Perform weekly and monthly debtor ledger and bank reconciliations.

• Investigate and resolve pricing discrepancies and proof-of-delivery (POD) queries.

• Liaise with Sales Representatives, Internal Sales, Branch Managers and customers to resolve invoice disputes, missing PODs and short payments.

• Assist with the processing of new credit applications and review supporting documentation.

• Apply relevant South African regulatory requirements, including FICA and VAT requirements, where applicable.

• Assist with applications for credit limits via the Credit Guarantee Portal.

• Maintain accurate customer master files.

• Monitor customer credit limits and escalate accounts exceeding approved risk thresholds.

• Distribute monthly customer statements.

• Prepare weekly and monthly debtors status reports, cash-flow forecasts and provision reports.

• Assist with year-end audit requirements and the preparation of supporting documentation.

• Matric / Grade 12 National Senior Certificate.

• 3–5 years’ experience in a dedicated Debtors / Accounts Receivable environment, preferably within a large corporate organisation.

• Previous experience working on Syspro or a similar ERP system.

• Good MS Excel proficiency.

• CGIC (Credit Guarantee Insurance Corporation) experience.

• Strong communication skills and professional telephone etiquette.

• Ability to communicate confidently and assertively with customers.

• Emotional resilience and the ability to deal effectively with challenging collections situations.

• High level of accuracy and attention to detail.

• Ability to work under pressure and meet deadlines consistently.

R216000 - R240000