Field Sales Agent

Responsibilities:

• Identify and approach potential customers, boutiques, fashion stores, clothing retailers, resellers, and bulk buyers.
• Actively market and sell the company's clothing products within assigned locations.
• Introduce the brand to prospective customers and communicate its product range, quality, pricing, and value.
• Generate new sales leads and convert prospects into paying customers.
• Develop relationships with customers who purchase clothing in bulk or for resale.
• Achieve assigned daily, weekly, and monthly sales targets.
• Identify new markets, shopping areas, boutiques, fashion outlets, and business opportunities.
• Visit potential retail partners and introduce the company's wholesale and retail offerings.
• Identify opportunities to supply clothing to corporate organizations, fashion businesses, and individual customers.
• Monitor competitor pricing, product offerings, customer preferences, and market trends.
• Recommend strategies for expanding the brand's customer base and market reach.
• Follow up with prospective customers until sales opportunities are converted.
• Maintain adequate knowledge of the company's clothing collections, product categories, sizes, colours, fabrics, and prices
• Present products professionally and confidently to prospective customers.
• Communicate product features and benefits accurately.
• Promote new arrivals, special collections, and approved promotional offers.
• Ensure that the brand is represented professionally during all field activities.
• Gather customer feedback on product quality, designs, sizes, pricing, and demand.
• Build and maintain strong relationships with existing and prospective customers.
• Follow up on enquiries, quotations, orders, and customer requests.
• Encourage repeat purchases and customer referrals.
• Provide customers with accurate information regarding product availability, delivery timelines, and payment procedures.
• Escalate customer complaints, product defects, and unresolved issues to the appropriate department.
• Maintain a customer database for future marketing and follow-up activities.
• Ensure all customer orders are properly documented and communicated to the sales or operations team.
• Confirm product descriptions, quantities, sizes, colours, and prices before submitting orders.
• Ensure customers make payments through approved company payment channels.
• Do not authorize unauthorized discounts, credit sales, or price adjustments.
• Follow up on customer orders and coordinate with the appropriate department regarding fulfilment and delivery.
• Maintain accurate records of sales generated, leads acquired, customer visits, and outstanding enquiries.
• Submit daily field activity and sales reports.
• Provide details of customers visited, new leads generated, orders secured, and sales completed.
• Report challenges encountered during field activities.
• Provide updates on market opportunities and customer feedback.
• Account for all company products, samples, promotional materials, and resources entrusted to the agent.

Requirements:

• A minimum of 1 year of experience
• A minimum of SSCE