Solution Engineer Senior

Job Summary:

Responsible for analyzing and gathering business and technical requirements to design and document fit-for-purpose solutions. Contributes to solution development, design, integration and testing, and configuration of technology solutions ensuring that delivered solutions adhere to defined architecture and security standards. Works closely with with cross-functional teams, vendors, and business partners to ensure smooth execution and continuous improvement in solution performance and quality. Ensure seamless solution implementation and effective issue resolution.

Key Responsibilities:

Supports the design of fit-for-purpose solutions by collaborating with stakeholders to identify integration points and ensure alignment with business processes and goals. Supports technical analysis, design and customization of potential solutions including evaluating the technical fit and viability of commercial-off-the-shelf products versus custom built solution. Develops and maintains technical design documents, workflows, and architecture diagrams. Assists in defining and executing the test strategy and validating solutions against business objectives. Ensures smooth interoperability by validating integrations and documenting configuration steps. Identifies and communicates potential technical dependencies and risks. Works with vendors and IT service providers to address technical issues, evaluate and improve product functionality and ensure proper configuration according to design specifications. Designs and implements data migration solutions to ensure data accuracy and reliability. Develops, designs, tests, maintains and configures solutions and systems as needed. Serves as subject matter expert and point of contact on content, processes, procedures and functionality associated with assigned applications for projects and application support (as needed). Documents recommendations to enhance business process efficiency and increase adoption of standard application features and capabilities, aligning solutions with enterprise standards. Supports continuous improvement initiatives by following established design standards and learning to identify potential enhancements in solution design or workflow efficiency. Assists technical and infrastructure groups in understanding the solution design and specifications. Works closely with IT technical service providers to ensure outsourced work packages are delivered to specifications, meeting key parameters of quality, schedule, cost, data privacy, security, performance, and scalability. Participates in formal design reviews, cybersecurity reviews and code reviews (where applicable) to ensure the detailed design specifications have been understood and coding standards and cybersecurity regulations have been adhered to by the development team(s). Competencies: Security & Compliance Principles - Applies standards, tools, and best practices to embed security, privacy, and compliance into the design/build/test/operate lifecycle for products, services, apps, systems, software, and configurations-balancing protection, efficiency, and cost.

Programming Principles - Applies programming languages, frameworks, and patterns to design, write, configure, test, and maintain software/solutions/systems that are efficient, secure, scalable, and reliable.

Data Principles - Governs, models, secures, implements, and observes data flows to ensure integrity, quality, and compliance-enabling trusted, scalable, cost-conscious data use.

Modern Development Practices - Applies modern engineering practices and tools-such as Agile/DevSecOps, CI/CD, automated testing, and infrastructure as code-to accelerate delivery, improve quality, and reduce risk across the SDLC.

Solution Design - Translate business requirements into integrated designs, architectures, patterns, and system interactions that deliver customer value and align with enterprise standards and subject-matter platforms.

Demonstrating Mastery - Maintains essential knowledge and proficiency in relevant domains, tools, technologies, methodologies, or frameworks through targeted credentials and rigorous proficiency, future-proofing organizational skills against strategic needs.

Strategic and Innovative Thinking - Evaluates business and technology trends, anticipates future needs, develops creative approaches, and frames innovations to shape strategy and create durable value with cost-aware innovation.

Technical Passion & Drive - Models curiosity and excitement for technology by self-initiating continuous development, experimenting with emerging technologies, and identifying insertion opportunities that accelerate business performance.

Driving Effective Outcomes - Takes ownership, acts with urgency, and initiates action to turn goals into clear plans, decisions, guardrails, and cadences while navigating ambiguity and change to drive momentum and deliver consistent results.

Engaging with Impact - Communicates with clarity and purpose to align stakeholders, foster collaboration, build trust, and influence coordinated action across teams and functions to accelerate outcomes.

Values Differences - Recognizing the value that different perspectives and cultures bring to an organization.

Ensuring Customer Success - Embraces a customer-first mindset to deliver outcomes by linking customer needs and business priorities to aligned solutions, delivery, adoption, satisfaction, and realized value through sustained engagement that builds partnership and trust.

Education, Licenses, Certifications: College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject, or relevant equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations.

Experience: Intermediate level of relevant work experience required. 3-5 years of experience.

Solution Engineer Senior - Blue Yonder WMS is responsible for driving functional excellence across warehouse operations by configuring/developing the BY WMS capabilities, supporting day-to-day system needs, and ensuring process alignment with business requirements. This role acts as the bridge between operations, IT development teams, and business stakeholders to deliver stable, scalable solutions.

Key Responsibilities

• Being part of the Agile team,

  • Upgrade 11 sites currently operating on RP2009 and 7 sites on 2022/2024 version to Cognitive version (2026 and above) supporting the Receiving/Shipping/VAS/Inventory processes with in the Logistics Centers.

  • Deploy the Cognitive version in several Green field warehouses integrating with Manufacturing facilities.

  • Collaborate with BY product team and enable the AI agents (slotting, resource optimization, Briefs and Queries) while upgrading to Cognitive version.

  • Enable the WLM module after upgrading to Cognitive version.

  • Implement the Automation (AGV, AMR's and ASRS, Each-Pick) solution in multiple master distribution centers and automate the production lines with in the Manufacturing facilities.

  • Improve the Operational and Managerial dashboards by utilizing the the Analytics work bench on Cognitive version

• Partner with warehouse operations to understand process needs and translate them into BY WMS functional requirements.

• Perform system configuration (locations, picking strategies, rules, work templates, allocation methods, user roles).

• Conduct root-cause analysis for production issues and collaborate with technical teams for permanent fixes.

• Support SIT/UAT testing, validate end-to-end flows, and ensure data accuracy across integrated systems.

• Maintain functional documentation, workflow diagrams, SOPs, and configuration logs.

• Develop and optimize MOCA scripts, DDA screens, integrator interfaces, and SQL queries for performance and stability.

• Maintain documentation including technical designs, data flows, integration maps, test cases, and deployment standards.

• Manage enhancement requests, prioritize functional backlog, and coordinate deployment with project teams.

• Monitor system integrations and coordinate with ERP/TMS specialists for data alignment.

• Ensure compliance with IT policies, change management processes, and audit/regulatory expectations.

Qualifications

• Strong functional knowledge of warehouse operations and BY WMS modules (Receiving, Inventory, Picking, Shipping), able to configure the warehouse processes on BY WMS cloud versions. Ability to interpret MOCA logs and troubleshoot functional issues.

• 5-7 years of hands-on experience supporting and developing Blue Yonder/JDA/RedPrairie WMS for at least 2 major Greenfield or Brownfield roll outs

• 5-7 years experience in building the Integrations between BY WMS and ERP's (Oracle ERP, SAP etc) via Mulesoft Middleware platform.

• Past experience with designing and building the page builders, labels and reports on BY WMS cloud version.

• Experience with SQL queries for data validation.

• Excellent communication skills to interface with cross-functional, technical teams and business users.

• Experience with BY Platform solutions (i.e 2024 and above versions) is an added advantage

• Experience using BY native label and report writers is an added advantage.