Security Supervisor | BKK03-DC03

Key Responsibilities

• Supervise day-to-day physical security operations within the data center.

• Manage access control systems, including badge administration, biometrics, access levels, and visitor management processes.

• Oversee CCTV and video management systems (VMS), ensuring effective monitoring, retention, and investigation support.

• Enforce security procedures related to restricted areas, mantraps, escort processes, and asset protection.

• Monitor and respond to security alarms, incidents, and emergencies, coordinating with relevant internal teams.

• Conduct incident investigations, maintain evidence records, and prepare detailed security reports.

• Ensure compliance with organizational security policies and applicable industry standards.

• Lead and develop security personnel, promoting operational excellence and continuous improvement.

• Perform security audits, inspections, and risk assessments to identify vulnerabilities and recommend corrective actions.

• Support business continuity and emergency response activities as required.

Qualifications:

• Bachelor's degree in Security Management, Criminal Justice, Information Security, Facilities Management, Industrial Management, or a related discipline preferred.

• Candidates with equivalent qualifications and significant relevant experience will also be considered.

Experience & Knowledge

• Strong knowledge of data center physical security principles and controls.

• Experience managing access control systems, biometric technologies, and visitor management processes.

• Hands-on experience with CCTV, video surveillance platforms, and security monitoring tools.

• Familiarity with perimeter protection systems, intrusion detection technologies, and physical security infrastructure.

• Understanding of security investigations, evidence handling, and incident management practices.

• Knowledge of industry standards such as ISO 27001, TIA-942, and data center security best practices.

Preferred Certifications

• PSP (Physical Security Professional)

• PCI (Professional Certified Investigator)

• ISO/IEC 27001 Lead Implementer or Lead Auditor

• TIA-942 or Uptime Institute security-related training

Key Skills

• Leadership and team management

• Critical thinking and problem-solving

• Incident response and investigation

• Security operations management

• Excellent communication and reporting skills

• Attention to detail and risk awareness

• Proficiency in Microsoft Office and security management systems