Product Specialist

About DANA

DANA is a leading Indonesian digital wallet platform committed to making every transaction simple, secure, and accessible. As a homegrown fintech company, we serve millions across Indonesia with cashless solutions-from payments and transfers to investments. We aim to build a trusted and inclusive financial ecosystem, driven by innovation, collaboration, and continuous learning.

Join us and be part of Indonesia’s digital transformation journey!

What We’re Looking For: Senior Product Specialist

We’re looking for a strategic and hands-on Senior Product Specialist to join our Product team and take ownership of DANA’s Account Lifecycle features-covering registration, login, dormant, and account deletion. You will play a key role in shaping seamless, secure, and compliant user account experiences that support millions of users across Indonesia.

You'll be working on

• Manage the full product lifecycle of Account Lifecycle features like Onboarding Experience, Account Modification, and deactivated account from discovery to release and continuous monitoring.
• Analyze user behavior, pain points, and market trends to identify product improvement opportunities and innovative solutions.
• Mentor and guide junior product managers, fostering skill growth and cross-functional collaboration.
• Write clear and comprehensive Product Requirement Documents (PRDs), user stories, and acceptance criteria.
• Collaborate with design and engineering teams to create intuitive, secure, and scalable user experiences.
• Work closely with business, legal, and compliance, and any other departments/teams to ensure accuracy, alignment, and regulatory compliance.
• Monitor product performance using data and user feedback; identify and prioritize optimizations based on insights.
• Support go-to-market (GTM) activities by collaborating with marketing, customer service, and operations teams for smooth product rollouts.
• Actively participate in agile ceremonies, including sprint planning, reviews, and retrospectives.

Qualifications

• Minimum 8 years of experience in Product Management, Business Analysis, Project Management, or related fields (internship experience counts!).
• Proven experience managing or mentoring junior team members is a strong plus.
• Based in Jakarta (office presence required).
• Strong analytical and problem-solving skills; comfortable with data analysis, user research, and A/B testing.
• Excellent communication and stakeholder management skills - able to collaborate effectively with engineers, designers, and business teams.
• Proactive, curious, and adaptable, with a growth mindset and comfort working in a fast-paced environment.