Commercial Solutions Engineer - East Coast
About Dash0
Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product that developers love-all with transparent pricing and cost-control built in.
The Opportunity
As an Commercial Solutions Engineer, you will act as a trusted technical advisor to our largest customers and prospects. You'll bridge the gap between product and customer outcomes - designing, demonstrating, and validating Dash0's technical capabilities in real-world enterprise environments.
You'll partner with sales and product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. This is a US-based remote role with business travel required.
This role is can be remote and can be based anywhere on the East Coast, with a preference for Boston or NYC.
Note: Your internal title would be a Solutions Architect. Our Solutions Engineers work across both Pre-Sales and Post-Sales!
What You'll Do
Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies
Translate complex customer requirements into scalable, performant Dash0 implementations
Develop and execute Proofs of Concept that highlight Dash0's differentiated technical capabilities
Deliver engaging technical demos and presentations tailored to engineering and executive audiences
Partner with Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice
Provide architecture guidance on observability setup, telemetry data modeling, and OpenTelemetry collector design
Create and maintain reusable demo environments, reference architectures, and POC templates
Contribute to technical content - blog posts, conference talks, and documentation that drive community engagement
What You Bring
Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing
Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization
Strong understanding of modern DevOps, SRE, and platform engineering practices
Proven ability to create and execute technical demos, architectures, and POCs that prove business value
Strong technical communication skills - you can explain complex observability concepts clearly to engineers and decision-makers alike
Collaborative mindset - you work seamlessly across Sales, Product, and Engineering teams to drive results
Problem-solving instinct - you thrive on diagnosing and resolving technical challenges with creativity and precision
Nice to Have
Experience working in a pre-sales or Sales Engineering capacity at a B2B SaaS company
Active contributions to OpenTelemetry or the broader observability ecosystem
Familiarity with CRM tools like Salesforce or HubSpot
Experience in a high-growth, venture-backed startup environment
Why Dash0
This is a unique opportunity to help build a generational company. Dash0 is backed by top-tier investors including Balderton Capital, Accel and Cherry Ventures and led by a founding team with decades of experience in observability. We're in the middle of a massive growth phase after our Series B - and we're just getting started.
If you're looking for a place where a great product meets great people, where momentum is real and your impact is visible from day one - this is it.
What we offer:
Competitive salary & meaningful equity participation - you'll own part of what you're building
Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich
€60/month phone & internet allowance
Location-specific benefits
Collaborative, fast-moving team culture with a builder mindset
Clear path for career growth and development
Direct access to founders and leadership