Salary
≈ $56k – $127k per year (Estimated)
Location
In office (Auckland)
Seniority
Senior
Employment
Contractor
Overview
Company
Impact
Profile match
Datacom is a New Zealand technology services company founded in 1965 that has grown into the largest information technology firm in the country and a substantial operator in Australia. It runs data centres, provides cloud and managed infrastructure services, builds and supports business applications, operates payroll and business process services, and delivers large systems for government agencies across both countries. Headquartered in Auckland and largely owned by its founding families alongside a New Zealand investment fund, it employs several thousand people and remains privately held after six decades.
About the Role
We're looking for an experienced Senior Technical Business Analyst to join us on an initial 3-month contract engagement, with potential for extension.
You'll work across complex technology environments, bridging business requirements with technical delivery and supporting system enhancements, integrations, and API-led solutions.
This role is suited to a highly experienced Technical BA with strong API knowledge who can work closely with stakeholders, developers, testers, and delivery teams.
What You'll Do
- Lead requirements gathering and translate business needs into clear technical requirements.
- Create high-quality user stories, acceptance criteria, process flows, and technical documentation.
- Work closely with product, engineering, testing, and delivery teams.
- Support API design, integration, and API contract definition and maintenance.
- Analyse systems, data flows, dependencies, and integration requirements.
- Support delivery across Agile and SAFe environments.
What You'll Bring
- 12+ years' experience as a Business Analyst, including significant Technical BA experience.
- Strong experience with Swagger, Postman, REST APIs, API contracts, and API integrations.
- Experience creating user stories, acceptance criteria, and technical documentation.
- Strong stakeholder management and communication skills.
- Experience with Agile/SAFe, Jira, and Confluence.
- Understanding of API security, cloud concepts, containerisation, CI/CD, service discovery, and distributed tracing.
- Strong SQL, data analysis, and system integration knowledge.
- Previous hands-on API development experience would be a strong advantage.
- Experience with APIs at scale, API best practices, reusability, resilience, and ITSM practices is desirable.
- Banking, payments, credit card, insurance, or broader financial services experience will be highly regarded.
Contract: Initial 3 months with potential extension
Location: Wellington, Auckland or Midlands
Start: ASAP
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