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Location
In office (Mumbai)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 28, 2026. First seen by Alion on Aug 25, 2026. DATAMARK scores A on the Alion truth index.

Overview
Company
Impact
Profile match
DATAMARK is a business process outsourcing and contact center company based in El Paso, Texas, that runs multilingual customer service, back-office processing and digital mailroom operations for enterprise clients. It uses automation and AI to speed up administrative processes, and much of its back-office work covers logistics, customs and international trade documentation for clients that move goods across borders. Typical openings are for data entry operators, logistics and trade documentation clerks, customs clerks, customer service representatives and quality auditors, plus back-office supervisors, information security analysts, IT technicians, HR, finance and sales roles.

Position Overview:

Facilities Manager will contribute towards the site facility management. This role is to perform a variety of managing facilities tasks, duties, and managing our company’s facilities activities. The Facilities Manager ensures smooth running of the company’s offices and contributes in driving sustainable growth.

Primary Responsibilities:

· Plans and coordinates administrative procedures and systems and devises ways to streamline processes

· Assesses Facilities staff performance and provides coaching and guidance to ensure maximum efficiency

· Maintains and understands departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently

· Ensures all support activities are carried on efficiently and effectively to allow operations to function properly

· Ensures that the facility is fully operational with all utilities functioning properly on a 24 x 7 basis

· Maintains 100% uptime for all critical equipment PM of all assets and infrastructure

· Coordinates cost reduction initiatives without affecting employee satisfaction

· Supervises clerical and Facilities personnel by communicating job expectations, appraising job results, and disciplining employees

· Develops and implements policies and procedures to improve operations and function of the department and ensures operations adhere to policies and regulations

· Ensures the smooth and adequate flow of information within the company to facilitate other business operations

· Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards

· Manages schedules and deadlines

· Monitors inventory of office supplies and the purchasing of new material with attention to budgetary constraints, and monitors costs and expenses to track in budget preparation.

· Oversees facilities services, maintenance activities and tradespersons

· Maintains office efficiency by maintaining appearance of common areas, organizing procedures, handling correspondence, managing filing systems, and overseeing supplies and equipment

· Focus on cost reduction without affecting the quality and timeliness of the services

· Oversee and maintain office equipment for uninterrupted function, identify and fulfill office supply needs, maintain, and manage vendors, and coordinate food delivery as needed

· Manage all aspects of the office’s space/infrastructure planning (moves, adds, and changes to workstations) and provide answers, resources, and solutions as requested

· Ensure peak organizational operations and provide preventative measures by identifying issues

· Coordinates with internal and external resources, and cultivate relationships with vendors

· Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems

· Reviews internal customer feedback from the internal survey to measure performance

· Oversees the EHS for site including employee’s safety, Fire Safety Training, Emergency Rescue, etc.

Requirements

· Education Requirements:

o Bachelor’s degree or equivalent

· Field Experience:

o At least 12 years of experience in the Facilities field

· Position Experience:

o At least 10 years in a facilities or similar position

· Other Qualifications:

o Proven experience as a Managerial function or relevant role

o Experience developing internal systems

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