(MAU) Enablement Project Manager - GPMO

Job Description

Enablement Project Manager - AI

About the opportunity

Enablement Project Managers are responsible for leading and supporting strategic and operational initiatives that enable customer facing project managers and project teams to deliver with quality.  The Enablement Project Manager aligns departments, manages interdependencies, and ensures projects are delivered on time and within scope. Strong Enablement Project Managers are effective change agents for the business and enable the organization to execute efficiently and consistently.

What you will get to do

Create and lead initiatives that drive change and solutions throughout the business.

Lead cross-functional internal projects and initiatives from initiation through closure

Clearly define project scope, deliverables, timelines, roles, and responsibilities

Drive alignment across departments and influence stakeholders to support agreed-upon outcomes

Provide strong leadership, coordination, and coaching to cross-functional team members

Promote accountability and transparency across all project participants

Performance Criteria

Career development is based on a combination of objective performance metrics and observed leadership behaviors.

Key performance indicators may include (but are not limited to):

Leads change that drives improved quality and profitability for Dayforce projects

Achievement of defined business outcomes

Quality of stakeholder engagement and satisfaction

Ability to successfully manage competing priorities

Effectively manage multiple concurrent projects of varying complexity

Demonstrate negotiating and influencing cross-functional stakeholders

Leads cross-functional teams composed of functional SMEs, operations, technology, and other shared services

Maintains full accountability for project outcomes

Clarifies roles and responsibilities and drives accountability

Builds strong rapport and trust across departments

Encourages ownership and pride in outcomes

Ensures all team members understand deliverables and deadlines

Models reliability and follow-through

Understands the relationship between quality outcomes and overall business performance

Understands how projects align to strategic objectives

Produces structured, concise, and professional communications

Leads meetings confidently across diverse stakeholder groups

Tailors messaging based on audience (executive vs. operational)

Facilitates productive discussion while keeping meetings focused

Manages challenging conversations constructively

Skills and experience we value

Post-Secondary Degree or Diploma in Business, Technology, or related field

PMP or equivalent project management certification preferred

Minimum 3+ years of experience managing cross-functional projects

Demonstrated success delivering initiatives on time and within scope

Proficiency in project management tools and methodologies

Strong analytical, organizational, and decision-making skills

Excellent communication and stakeholder engagement capabilities

Experience managing technology-enabled or process transformation projects preferred

Strong knowledge of Human Capital Management

Experience in HCM software implementation

Hands-on experience with Microsoft 365 ecosystem and tools such as Smartsheet, Power Automate, Power BI, SharePoint, Teams, Copilot, Outlook and Office applications

Hands-on experience using AI / LLM tools (e.g., ChatGPT or similar) in business applications

Experience working with data (e.g., Excel, Power BI, or similar); SQL or database experience is a plus

Experience with content authoring and management systems is an asset

Experience building or supporting automation, workflows, or scalable solutions

Solid technical foundation with the ability to quickly learn and apply new tools and technologies

What would make you really stand out

Experience applying AI tools to improve services delivery and/or other business solutions

Experience as a project manager, leading cross-functional stakeholders to drive decisions and deliverables, as well as leading the rollout of solutions

Experience in SaaS or technology-driven organizations

Experience supporting customer-facing teams

Proven ability to work in ambiguous environments and build practical solutions from the ground up

What We Offer

We foster a workplace where employees can grow, collaborate, and achieve meaningful results together. We provide flexibility, technology enablement, professional development opportunities, competitive compensation, comprehensive benefits, and programs that support both career progression and work-life balance.