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Salary
≈ $14k – $31k per year (Estimated)
Location
Remote (Philippines)
Seniority
Senior · 5+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 31, 2026. First seen by Alion on Oct 29, 2026.

Overview
Company
Impact
Profile match
Delegate CX (DCX) is a business process outsourcing and talent acquisition firm based in Dallas, Texas, founded in 2020. The company specializes in hiring, onboarding, and training full-time remote staff from the Philippines for roles in customer service, sales support, accounting, and graphic design. It primarily serves small and mid-sized businesses in the United States, providing a structured 4D process to integrate global talent into domestic operations across various industries.

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

Hiring Priority: Active Hiring

We are looking for a Home-Based Production Scheduler to join a growing U.S.-based food manufacturing company that produces high-quality, clean-label bakery and pastry ingredients for industrial bakeries, in-store bakeries, and cruise lines. In this role, you will build and maintain the Master Production Schedule, create and schedule production orders, monitor inventory and customer demand, and coordinate with operations, warehouse, customer service, sales, and quality teams to keep production flowing efficiently and customer orders delivered on time.

REQUIRED CORE COMPETENCIES

  • Organizational & Time Management - Effectively manages multiple production priorities, stock orders, and schedule changes while meeting strict deadlines.
  • Attention to Detail - Maintains a high level of accuracy in production orders, inventory data, and the shared production schedule.
  • Communication Skills - Communicates schedule updates and changes clearly and professionally with internal teams across departments.
  • Problem Solving & Analysis - Analyzes inventory, demand, and capacity data to prevent stockouts and resolve scheduling conflicts efficiently.
  • Production Planning Knowledge - Strong understanding of production planning, inventory control, raw materials, and manufacturing processes.

WHAT YOU WILL DO

  • Run and maintain the Master Production Schedule (MPS) using Business Central and internal planning tools, ensuring that production requirements are properly identified and scheduled.
  • Regularly review and reassess production requirements that are not scheduled immediately, particularly stock replenishment production where current inventory levels remain sufficient. Continuously monitor these requirements and progressively schedule them over the upcoming weeks based on inventory levels, demand, customer orders, production capacity, and changing priorities.
  • Use the Power BI MPS Dashboard to monitor inventory levels, production needs, open customer orders, and potential stock shortages across finished products.
  • Determine production requirements based on current inventory, customer demand, existing production orders, and stock replenishment needs.
  • Create and manage production orders in Business Central, identifying whether production is required to fulfill specific customer orders or to replenish inventory.
  • Establish appropriate production dates to ensure customer orders are covered on time while maintaining sufficient inventory levels.
  • Proactively manage the risk of stockouts, particularly for high-volume and best-selling products, by evaluating current inventory, upcoming demand, and production capacity.
  • Prioritize production based on business needs and determine which products can be delayed or rescheduled without creating future inventory shortages or negatively impacting customer orders.
  • Schedule production orders in Business Central according to the appropriate production date, machine, and shift, while considering manufacturing capacity and operational constraints.
  • Transfer and maintain the production schedule in the shared Excel production schedule used across the company, ensuring that production information remains accurate and visible to the appropriate departments.
  • Continuously adjust the production schedule based on last-minute customer requests, changes in priorities, inventory issues, production constraints, or operational needs.
  • Evaluate whether existing production orders can be moved, accelerated, or postponed, to accommodating urgent customer requests while minimizing the impact on other orders and future inventory availability.
  • Coordinate production priorities with relevant departments to maintain a balance between customer service requirements, inventory availability, production capacity, and stock replenishment needs.

WHAT WE LOOK FOR

  • Education: Minimum high school diploma required; additional education in Supply Chain, Operations, Business, or a related field is a plus.
  • Experience: Minimum of 5 years of experience in production planning, scheduling, purchasing, or a similar manufacturing role preferred.
  • Language Proficiency: Strong verbal and written English communication skills.
  • Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
  • Technical Skills:
    • Hands-on experience with Microsoft Dynamics 365 Business Central (order management, inventory review, work order processing, and production planning) or a similar ERP platform.
    • Previous experience with Microsoft Dynamics NAV is a plus.
    • Advanced proficiency in Microsoft Excel.
    • Experience using Power BI to analyze data, build reports, and support operational decision-making.
    • Experience with AI automation tools or process automation techniques is highly desirable.
    • Strong knowledge of raw materials, production processes, inventory control, quality standards, and cost management within a manufacturing environment.
    • Strong organizational, multitasking, and cross-functional collaboration skills.

WHAT WE OFFER

  • Salary Range: PHP 35,000 - 40,000
  • Industry: Food Manufacturing (Bakery & Pastry Ingredients)
  • Job Type: Full-time
  • Work Shift: 8:00 AM - 5:00 PM EST (USA)
  • Workdays: Monday through Friday (USA)

BENEFITS OF WORKING WITH US

  • Industry-leading salary packages
  • Permanent work-from-home setup
  • Company equipment provided
  • Government-mandated benefits employer share
  • Internet stipends upon regularization
  • HMO Coverage upon regularization (with an option to enroll as early as Day 1)
  • PTO credits and service incentive leaves
  • Major spring and winter company live events
  • Monthly employee appreciation virtual events
  • Company-provided career skills training courses
  • A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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