Lead Solutions Architect

Job Description:

Purpose:

The Lead Solution Architectis responsible forproviding senior technical and architectural leadership across the Salesforce practice,designingand overseeing comprehensive Salesforce solutions that align with client goals and technical requirements.

The roleprovidesstrategic technical guidance across client engagements, ensuring scalable,secureand high-quality architecture while supporting the development of technical standards,capabilityand best practices across the wider team.

Working closely with clients, delivery teams and practice leadership, the Lead Solution Architect translates complex business requirements into effective technical solutions, provides technical oversight acrossprojectsand supports the continued development of Architects, Technical Leads and Developers within the organisation.

Role Description:

• Designing and overseeing secure,robustand scalable technical architectures and Salesforce solutions while working with multiple client and internal stakeholders. Leading design workshops to understand business processes and recommend solutions that meet client needs.

• Act as a senior technical authority across Salesforce engagements,providingarchitectural guidance, technicalassuranceand escalation support across complex or strategically important projects.

• Ensure technical quality and strong Salesforce solution design principles are followed,leveragingdeep technicalexpertiseto advise teams and clients on architecture,developmentand platform best practices.

• Lead and support technical delivery teams throughout the project lifecycle, working withDelivery DirectorsandTechLeads to ensure agreed Salesforce solutions are delivered within scope,qualityand time expectations.

• Create and oversee the breakdown of Salesforce solutions into requirements, estimates and technical dependencies, supporting project planning and delivery activities.

• Provide technical oversight across development, integrations, CI/CD, testing,deploymentand defect resolution, ensuringappropriate engineeringand Salesforce standards aremaintained.

• Perform and oversee architecture,solutionand code reviews to ensure quality,maintainabilityand adherence to agreed technical standards.

• Define,promoteand continuously improve technical standards, development practices, architecturalpatternsand ways of working across the Salesforce practice.

• Support technical resource and capability planning,identifyingskills gaps and helping ensure projects have theappropriate levelof technical leadership andexpertise.

• Provide technical leadership during presales, discovery and solution-shaping activities, supporting estimates, solutionapproachesand technical responses for new and existing client opportunities.

• Act as a trusted technical advisor to clients and internal stakeholders, supporting complex technical decisions, platformstrategyand Salesforce roadmap discussions.

• Support the evaluation and adoption of new Salesforce technologies and capabilities, contributing to the longer-term technical direction of the practice.

• Manage and mentor members of the technical team, including Architects, Technical Leads and Developers, providing coaching, feedback, performancesupportand career development.

• Support recruitment,progressionand succession planning across the technical team, helping to build andmaintainstrong technical capability within the organisation.

• Foster a positive,collaborativeand high-performance technical culture focused on quality, accountability, continuousimprovementand professional development.

• Manage the technical handover of projects with customers, Managed Services and other internal teams, ensuringappropriate documentationand knowledge transfer are completed.

• Collaborate with clients, projectteamsand senior leadership from a technical perspective across Salesforce solutions and a range of industries.

Desired Skills:

• Minimum of 7+ years' experience delivering enterprise Salesforce solutions, includingsignificant experienceoperatingas a Solution Architect or equivalent senior technical role.

• Strong experience leading the architecture and technical delivery of complex Salesforce implementations.

• Excellent communication, stakeholdermanagementand interpersonal skills, with the ability to communicate effectively with both technical and non-technical audiences.

• Strong background across Salesforce platforms and cloud solutions, with in-depth knowledge of Salesforce architecture, development bestpracticesand project delivery methodologies.

• Significant experienceleading technical teams throughout the software development lifecycle and providing technical oversight across multiple projects.

• Experience designing custom Salesforce functionality using technologies including LWC, Apex, triggers, Flow, asynchronousprocessingand data migration approaches.

• Experience designing integrations between Salesforce and other systems using Salesforce APIs, web services, Salesforce Connect, MuleSoft and other middleware technologies.

• Extensive knowledge of Salesforce out-of-the-box functionality and the ability todeterminetheappropriate balancebetween configuration, customdevelopmentand integration.

• Strong understanding of development standards, source control, CI/CD, deploymentprocessesand technical governance.

• Experience supporting presales, technical discovery, solutionshapingand estimation for Salesforce opportunities.

• Excellent leadership and people management skills, with experience coaching,developingand managing technical team members.

• Strong judgement and proven ability to work creatively and analytically when solving complex technical and delivery challenges.

• Ability to balance technical quality, client requirements and delivery constraints while providing clear technical direction to others.

• Multiple Salesforce certifications preferred, with architecture-focused certifications highly desirable.

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation,benefitingour employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We are a Disability Confident scheme user. If you consider yourself to have a disability and meet the essential criteria for the role, you will be guaranteed an interview.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to adisability or medical condition during our recruitment process, please contact us at [email protected], quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

About Dentsu

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proventrack recordof nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients.Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands,peopleand society.

This job description is a summary of the essential functions of the job, not an exhaustive or comprehensive list of all job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description. Other duties, as assigned by the supervisor, might be part of the job.

#LI-Hybrid #LI-Merkle

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