Operations Manager

dentsu · Advertising · Creative Agencies · 9 days ago
Closed
This job closed on Nov 6, 2026 It was open for 8 days. dentsu has 582 other roles open.
This role is open again 1 month ago 582 roles at dentsu 1,785 Management roles in China 7,834 remote Management roles
Salary
≈ $19k – $51k per year (Estimated)
Location
In office (Beijing)
Visa
Sponsors visas in United States, United Kingdom; no register of this country names it
Employment
Full-Time

Removed from the employer's board on Nov 6, 2026. First seen by Alion on Oct 30, 2026. dentsu scores B on the Alion truth index.

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dentsu

Dentsu is a Japanese advertising and marketing group founded in 1901 that grew into the dominant agency holding company in Japan before expanding worldwide through the acquisition of Aegis in 2013. It plans and buys media, produces creative work, and runs customer experience, commerce and data practices for brands through networks including Carat, iProspect, Dentsu Creative and Merkle. Headquartered in Tokyo and listed on the Tokyo Stock Exchange, it employs tens of thousands of people across more than one hundred markets.
dentsu.com · HQ: Tokyo, Japan · E-commerce Marketing · Digital Marketing · Creative Agencies · Advertising · 5000+ employees · Est. 1901
Tech stack of dentsu
The purpose of this role is to manage a team and provide direct support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit.

Job Description:

Key responsibilities:

Assesses the role of the team in serving client needs including relevant measures and Service level agreements (SLAs) where appropriate

Leads performance reporting and governance to support performance goals and continuous improvement activities to make operations more effective for clients and businesses

Develops, mentors and motivates a high performing team focused on media operations processes and activities

Leads in implementing a continuous improvement culture to achieve improved media client operations in coordination with Media and Performance Operations leadership

Leads shared service team in running root cause analysis and problem-solving activities

Manages campaign timelines and deliverables in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly

Drives the highest levels of financial control across Media Digital Delivery Operations

Manages the annual performance review and goal setting process for direct reports

Engages and maintains relationships with the Director of Media Digital/Non-Digital Delivery Operations and key partners across all brands

Location:

Beijing

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent
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