Azure Platform Administrator, Operations

As an Azure platform administrator, operations, you’re responsible for day-to-day administration, access processing, reporting, and operational support in cloud environments, identity management, virtual workstations, Microsoft Fabric and Collabria proprietary applications. In this role, you follow the approved operational standards and procedures (“runbooks”) and focus on accurate, rapid execution. More specifically, you will be required to :

• Process requests for access to Azure resources, Fabric workspaces, security groups, PIM groups, service principals, network gateways and approved administrative settings, according to established procedures.
• Support the Azure Virtual Desktop (AVD) environment, application publishing, access management, maintenance coordination, connectivity requests and the production of usage reports.
• Process identity and access management requests: creation of new users (onboarding), departures (offboarding), transfers, modification of rights, group membership, PIM assignment, guest access and service accounts.
• Support users with issues related to passwords, multi-factor authentication (MFA) and single sign-on (SSO), and route issues requiring engineering expertise to the appropriate teams.
• Coordinate access reviews, certificate renewals, privileged access reports and the correction of identified exceptions.
• Update IT resource inventories, cost and governance reports, operational documentation, audit evidence and access logs.
• Maintain complete documentation of requests and approvals in the support system and comply with access deactivation requirements for departures as required.
• Produce operational reports relating to access, audits, licenses, usage, user onboarding, AVD, Fabric and service management.
• Execute approved operational changes, post-deployment validations for services managed by Terraform, and participate in change reviews while ensuring operational files are complete.
• Collaborate with the data team on activities related to the Fabric platform, while maintaining the required administrative activities and controls.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor’s degree in computer science
• A minimum of four years of relevant experience in enterprise platform management, cloud administration, identity and access management or technical support
• Please note that other combinations of qualifications and relevant experience may be considered
• Azure Administrator Associate (AZ-104) or Identity and Access Administrator Associate (SC-300) certification
• Experience in operational access administration, security groups, service principals and gateways
• Hands-on experience with Microsoft Entra ID, Microsoft Azure and access management processes
• Experience in producing and maintaining comprehensive operational documentation and follow-up reports
• Knowledge of French is require
• Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
• Knowledge of Microsoft Fabric and Azure Virtual Desktop (AVD) environments
• Knowledge of change management processes and automated environments using Terraform
• Knowledge of security, access governance and audit best practices
• Evening and weekend availability required on an ad-hoc basis

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

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