Application Owner and Scrum Master, Associate

Job Description:

The Application Owner (AO) is accountable for the application management of a single application or a portfolio of applications. The AO ensures that applications are enhanced and maintained in accordance with the Bank’s IT security, risk, compliance, application strategy, and service-level requirements, while identifying, managing, and appropriately escalating associated risks and issues.

In the Scrum Master capacity, the role is responsible for enabling effective Agile delivery by facilitating Scrum ceremonies, coaching the Scrum Team and stakeholders, removing impediments, managing dependencies, promoting self-organization and continuous improvement, and ensuring transparent communication of sprint progress, risks, and outcomes. The role works closely with Product Owners, delivery teams, technology functions, vendors, and governance stakeholders to align application ownership obligations with business priorities and agreed delivery goals.

Your key responsibilities:

• Facilitate Disaster Recovery activities by reviewing DR plans and coordinating the execution of DR exercise for the application.
• Manage internal and external application audits and audit issue remediation activities.
• Manage remediation of gaps in application lifecycle management activities such as account recertification, remediation of application configuration gaps, etc.
• Manage application-related risk and compliance evaluation tasks and resolution of gaps in this area.
• Manage any IT security incidents that may occur in the application.
• Plan and manage application events and database events monitoring using bank-wide standard monitoring tools.
• Manage application capacity forecasting and monitoring.
• Plan and manage application user access-related tasks.
• Infrastructure activities - server procurement, server activation, server decommission.
• Plan for application hardware, software, and license upgrades or migration activities to align to compliant platforms.
• Close coordination and collaboration with internal stakeholders, external stakeholders, and vendors.
• Strong logical aptitude to understand the overall application and root out the gaps where required.
• Good questioning skills to understand the root cause of the request.
• AO should have basic technical capabilities and infrastructure knowledge.
• Networking knowledge will be value added.
• Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement.
• Coach the Scrum Team, Product Owner, and stakeholders on Agile principles, Scrum practices, team roles, and continuous improvement.
• Support the Product Owner in maintaining a clear, prioritized, and delivery-ready product backlog aligned with business objectives.
• Remove impediments, manage dependencies, and escalate risks or blockers that could affect sprint goals or delivery commitments.
• Promote team self-organization, collaboration, accountability, and a sustainable delivery pace.
• Track and communicate relevant delivery metrics, sprint progress, risks, dependencies, and outcomes to stakeholders.
• Protect the team from unnecessary interruptions and help maintain focus on agreed sprint goals.
• Drive continuous improvement by facilitating actionable retrospectives and following through on agreed improvement actions.
• Coordinate with other Scrum Masters, delivery teams, technology functions, and governance stakeholders to manage cross-team dependencies and align delivery.
• Ensure Agile delivery practices comply with applicable organizational governance, risk, security, and regulatory requirements.

Your skills and experience:

• People management.
• Information security controls understanding.
• Governance and compliance experience.
• Audit experience and IAM (Identity and Access Management).
• Scrum, Agile certification and experience.
• Excellent communication and influencing skills.
• Open minded.
• Ability to work in fast-paced environment.
• Ability to manage the expectations of stakeholders.
• Vendor management will be value added.
• Passion about sharing knowledge and best practice.
• Ability to work in virtual teams and in matrix organizations.
• Proven project management and people management skills.
• Fluent English (written/verbal).

Education/ Qualifications:

• Any Graduate, Post Graduate from an accredited college or university.
• Software technology tools (OS – UNIX and Windows, Java, .NET, Databases – Oracle, Sybase, SQL, Web concepts) P2 – Basic.
• IT Security, Risk & Compliance P2 – Basic.
• Systems Development Lifecycle P3 – Experienced.
• Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

Skills

Agile, IAM, Identity and Access Management, Scrum