M365 Copilot Solution Engineer

Devoteam is an AI-driven tech consulting firm specialized in cloud platforms, cyber, data, and sustainability. Tech native for almost 30 years, we guide businesses through sustainable digital transformation to deliver value.

Present in more than 25 countries across Europe, the Middle East, and Africa with over 11,500 collaborators, Devoteam is committed to using technology to serve people.

In Luxembourg, we are a strong workforce of almost 150 professionals, including a dedicated group Microsoft tech experts. As a Microsoft Gold Partner, we excel in meeting our customers' evolving needs in key areas such as Azure, Microsoft 365 and security. We are focused on empowering our clients to modernize their infrastructures with cutting-edge Cloud technologies and solutions.

Join the Devoteam Modern Workplace & AI Team.

We shape the future by harnessing the full power of Microsoft M365 and Copilot technologies - including Copilot Studio, Copilot Chat, M365, AI Foundry, Teams, SharePoint Online, Power Platform, Power Pages, Purview, and Entra ID. We turn technology into a force for positive change, driving efficiency, innovation, and AI-powered transformation across people and business processes.

As a M365 Copilot Solution Engineer, you will drive the adoption and integration of next-generation AI within our clients’ digital workplaces. You will bridge the gap between business requirements and technical implementation, designing scalable AI solutions that transform how people work.

What you will do:

• Shape the Solution: Analyze business needs, define Copilot use cases, and translate requirements into scalable AI solutions;
• Design Architectures: Design end-to-end Copilot architectures that ensure Microsoft 365 environments are fully prepared, secure, and scalable-leveraging key services such as Microsoft Purview (DLP, Retention, Sensitivity Labels) and Entra ID (Identity, Conditional Access, Permissions Hygiene);
• Lead the Program: Serve as the technical and functional lead for Copilot programs, aligning business expectations, ROI objectives, and governance requirements with a robust and coherent technical implementation;
• Drive Extensibility: Define and drive Copilot extensibility strategies using Microsoft Copilot Studio-building custom Copilots and plugins-and integrating with line-of-business (LOB) systems through the Microsoft Graph API and the Power Platform;
• Drive Success: Define success criteria, track KPIs, lead POCs, and provide recommendations for enterprise-wide adoption;
• Empower Users: Deliver user onboarding, enablement, and training on Copilot for Microsoft 365 and custom-built copilots;
• Ensure Excellence: Provide ongoing technical support, troubleshooting, optimization, and continuous improvement for Copilot environments.

What we are looking for

Technical-skills:

• Deep Expertise: Strong hands-on experience in Microsoft 365 with a clear understanding of the technical, security, and governance prerequisites required to successfully deploy Copilot for M365;
• Security & Compliance: Mastery of the M365 ecosystem security, including Microsoft Purview (DLP, Sensitivity Labels, eDiscovery) and Entra ID (Access Management, MFA);
• Copilot Extensibility: Skills leveraging Microsoft Copilot Studio, the Power Platform, and the Microsoft Graph API to build customized Copilots, plugins, and integrations;
• Workplace Adoption: Strong knowledge of change-management practices and user-enablement strategies to ensure successful adoption of new technologies;
• Project Delivery: Proven experience demonstrating the ability to manage and execute end-to-end solution deployments;
• Presales Capabilities: Demonstrated ability to analyze RFPs, design tailored solutions, and craft compelling proposals;

Languages: Fluency in French (mandatory) & in English (clear asset)

Softskills: Strong communication | Analytical mindset | Workshop facilitation | Client & priority management

Nice-to-have:

• Certifications: Microsoft Certifications (e.g., AB-731, AB-730, PL-400, AB-100);
• Adoption: Background in enterprise change management or Copilot adoption programs.

Life at Devoteam

Join a community where technology meets humanity. We believe that a job should be more than just a to-do list; it should be a place where you grow, connect, and make an impact. With us, you will find:

• A playground for innovation: You will work with the latest Microsoft tech (Fabric, Copilot, Azure AI) to build future-proof solutions. This is your chance to stay ahead of the curve.
• A culture of connection: We are 140+ tech enthusiasts from 30+ countries. We don't just work together; we celebrate diversity and win together.
• Continous growth: Between our Training Center, certifications, and mentoring, we take your development seriously. Your ambition sets the pace.
• Meaningful impact: Through the Devoteam Foundation, your skills can serve social causes and sustainability initiatives.

Who thrives here?

We are looking for problem-solvers who turn challenges into elegant solutions and curious minds who never stop learning. If you love combining deep technical work with human interaction, you will fit right in.

Devoteam stands for equal opportunities. We are convinced that diversity contributes to the creativity, dynamism, and excellence of our organization. All our positions are open to people with disabilities.