Long applicationsign-up on Oracle

Branch Support Executive

Digitide Solutions • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • High School Diploma • 3 days ago
Apply now
Similar jobs
1,097,669open jobs
63,892companies
187,136added this week
Browse all
Salary
≈ $6.5k – $15k per year (Estimated)
Location
In office (Ahmedabad)
Seniority
Junior · 1+ year exp

Confirmed on the employer's own hiring board on Oct 2, 2026. First seen by Alion on Sep 29, 2026. Digitide Solutions scores B on the Alion truth index.

Overview
Company
Impact
Profile match

Digitide Solutions

Digitide Solutions is an IT services and business process management company headquartered in Bengaluru, delivering cloud, cybersecurity, data and AI, digital engineering, ERP and low-code services together with customer experience, collections, finance and accounting and HR outsourcing. Formed out of the technology and BPM businesses of Quess Corp, it employs about 55,000 associates across 40 locations in five countries and serves over 500 enterprises in banking, insurance, healthcare and manufacturing. Most openings are for customer service and support associates, sales and branch operations executives, collections team leaders and trainers, with some engineering and architect roles.
digitide.com • HQ: Bengaluru, India • IT Outsourcing & Dedicated Teams • IT Consulting & Digital Transformation • Business Process Outsourcing (BPO) • 5000+ employees • Est. 2020
Tech stack of Digitide Solutions
As a Branch Support Executive, you will be the front-line representative for our company, handling customer inquiries and providing timely and accurate solutions. Your role is integral to maintaining strong customer relationships and driving satisfaction. This position offers an opportunity to work in a dynamic BFSI environment, contributing to the success of our back-office operations.
  • Handle customer inquiries and provide prompt resolutions via phone, email, and live chat.
  • Maintain a high level of customer satisfaction by ensuring efficient and friendly support.
  • Collaborate with cross-functional teams to address complex customer issues.
  • Document and update customer records accurately in our CRM system.
  • Stay updated with product knowledge and company policies to provide accurate information.
  • Identify and escalate potential customer risks or complaints to the appropriate teams.
  • Conduct regular customer feedback analysis to improve support processes.
  • Assist in training and mentoring new customer support staff.
  • Ensure compliance with data privacy regulations during customer interactions.
  • Minimum of a high school diploma or equivalent; a college degree is preferred.
  • 1-2 years of experience in a customer support role, preferably in a BFSI environment.
  • Excellent communication skills, both verbal and written, with the ability to communicate effectively with diverse customer segments.
  • Strong problem-solving skills and the ability to think critically and creatively.
  • Proficiency in using customer support tools and CRM systems.
  • Ability to work independently and manage multiple tasks simultaneously.
  • A customer-centric approach with a focus on delivering exceptional service.
  • Basic knowledge of data privacy regulations and compliance.
  • Willingness to learn and adapt to new technologies and processes.
  • A positive attitude and a passion for providing excellent customer support.
Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
1,097,669 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account Continue with Google
Free forever. No card. Under a minute.

Recommended for you based on this role

Customer Success
Similar stack
Same company
Ahmedabad
≈ $6.5k – $15k per year (Estimated) • In office • 2+ years exp • Bachelor's Degree • Mumbai
Analytics
Microsoft Excel
Apply
≈ $7.5k – $17k per year (Estimated) • In office • 2+ years exp • Bachelor's Degree • Pune
SQL
Analytics
Power BI
Marketing
Salesforce
Apply
≈ $9.5k – $23k per year (Estimated) • In office • Full-Time • 8+ years exp • Bachelor's Degree • Bengaluru
Management
Outlook
Microsoft Office
Apply
≈ $11k – $26k per year (Estimated) • In office • Full-Time • 3+ years exp • Associate's Degree • Gurgaon
Management
Jira
Apply
≈ $15k – $33k per year (Estimated) • Hybrid • 7+ years exp • Pune
Analytics
Microsoft Excel
Marketing
LinkedIn
Instagram
Apply
In office • Hyderabad
Apply
In office • Bengaluru
Apply
In office • Bengaluru
Apply
≈ $7k – $16k per year (Estimated) • In office • 1+ year exp • High School Diploma • Noida
Apply
In office • Noida
Apply
≈ $15k – $32k per year (Estimated) • In office • Full-Time • Ahmedabad
Apply
≈ $13k – $29k per year (Estimated) • In office • Full-Time • Bachelor's Degree • Ahmedabad
Management
Microsoft Office
Apply
≈ $13k – $29k per year (Estimated) • In office • Full-Time • Bachelor's Degree • Ahmedabad
Management
Microsoft Office
Apply
≈ $10k – $24k per year (Estimated) • In office • 8+ years exp • Master's Degree • Ahmedabad
Apply
≈ $8k – $21k per year (Estimated) • In office • 2+ years exp • Master's Degree • Ahmedabad
Management
Microsoft Office
Apply
See all jobs
This is one of many
1,097,669 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles