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Operations Executive

Digitide Solutions • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • Bachelor's Degree • 1 day ago
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Salary
≈ $9.5k – $22k per year (Estimated)
Location
In office (Mumbai)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Oct 17, 2026. First seen by Alion on Oct 16, 2026. Digitide Solutions scores B on the Alion truth index.

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Profile match

Digitide Solutions

Digitide Solutions is an IT services and business process management company headquartered in Bengaluru, delivering cloud, cybersecurity, data and AI, digital engineering, ERP and low-code services together with customer experience, collections, finance and accounting and HR outsourcing. Formed out of the technology and BPM businesses of Quess Corp, it employs about 55,000 associates across 40 locations in five countries and serves over 500 enterprises in banking, insurance, healthcare and manufacturing. Most openings are for customer service and support associates, sales and branch operations executives, collections team leaders and trainers, with some engineering and architect roles.
digitide.com • HQ: Bengaluru, India • IT Outsourcing & Dedicated Teams • IT Consulting & Digital Transformation • Business Process Outsourcing (BPO) • 5000+ employees • Est. 2020
Tech stack of Digitide Solutions
As an Operations Executive, you will play a vital role in our back-office operations, supporting the CLM Domestic BFSI team. Your primary focus will be on optimizing processes, managing resources, and ensuring a seamless customer experience. This role requires a strategic mindset and the ability to adapt to the dynamic nature of the BFSI industry.
  • Oversee daily back-office operations and ensure smooth workflow.
  • Implement and monitor efficient processes to enhance productivity.
  • Manage and allocate resources effectively to meet operational goals.
  • Collaborate with the customer care team to resolve complex issues.
  • Conduct regular performance reviews and provide constructive feedback.
  • Stay updated with industry trends and best practices in BFSI.
  • Develop and maintain strong relationships with internal stakeholders.
  • Ensure compliance with regulatory standards and company policies.
  • Analyze and interpret data to identify areas for improvement.
  • Support the team in achieving operational excellence and customer satisfaction.
  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • Minimum 3 years of experience in a similar operations role, preferably in the BFSI industry.
  • Strong leadership and team management skills with the ability to motivate and inspire.
  • Excellent organizational and time management abilities, with a focus on attention to detail.
  • Proficiency in using MS Office and other relevant software for data analysis and reporting.
  • Ability to work independently and make sound decisions with minimal supervision.
  • Excellent communication skills, both written and verbal, with a customer-centric approach.
  • Analytical mindset with the ability to interpret data and provide actionable insights.
  • Flexibility to adapt to changing priorities and a fast-paced work environment.
  • Willingness to continuously learn and stay updated with industry developments.
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