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Operations Executive

Digitide Solutions • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • Bachelor's Degree • 4 hours ago
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Salary
≈ $10k – $23k per year (Estimated)
Location
In office (Thane)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Oct 17, 2026. First seen by Alion on Oct 17, 2026. Digitide Solutions scores B on the Alion truth index.

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Profile match

Digitide Solutions

Digitide Solutions is an IT services and business process management company headquartered in Bengaluru, delivering cloud, cybersecurity, data and AI, digital engineering, ERP and low-code services together with customer experience, collections, finance and accounting and HR outsourcing. Formed out of the technology and BPM businesses of Quess Corp, it employs about 55,000 associates across 40 locations in five countries and serves over 500 enterprises in banking, insurance, healthcare and manufacturing. Most openings are for customer service and support associates, sales and branch operations executives, collections team leaders and trainers, with some engineering and architect roles.
digitide.com • HQ: Bengaluru, India • IT Outsourcing & Dedicated Teams • IT Consulting & Digital Transformation • Business Process Outsourcing (BPO) • 5000+ employees • Est. 2020
Tech stack of Digitide Solutions
As an Operations Executive, you will play a vital role in our back-office operations, supporting the CLM Domestic BFSI department. Your primary focus will be on optimizing processes, managing resources, and ensuring a seamless customer experience. This role requires a strategic mindset and the ability to adapt to the dynamic nature of the BFSI industry.
  • Oversee daily back-office operations and ensure smooth workflow.
  • Implement and monitor efficient processes to enhance productivity.
  • Manage and allocate resources effectively to meet operational goals.
  • Collaborate with the customer care team to resolve complex issues.
  • Analyze customer feedback and suggest improvements to enhance satisfaction.
  • Maintain accurate records and documentation for audit purposes.
  • Ensure compliance with regulatory standards and internal policies.
  • Train and mentor junior team members on best practices.
  • Conduct regular performance reviews and provide constructive feedback.
  • Stay updated with industry trends and suggest innovative solutions.
  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • Minimum 3 years of experience in a similar operations role, preferably in the BFSI sector.
  • Strong leadership and team management skills with a proven track record.
  • Excellent organizational and time management abilities.
  • Proficiency in using MS Office and relevant operations software.
  • Analytical mindset with problem-solving and decision-making skills.
  • Effective communication and interpersonal skills for collaboration.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Willingness to stay updated with industry trends and best practices.
  • Flexibility to adapt to changing work environments and priorities.
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