Long applicationsign-up on Oracle

Sr. Customer Support Executive

Digitide Solutions • English: C1 • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • 9 days ago
Smart Apply
Similar jobs
1,600,360open jobs
95,485companies
243,782added this week
Browse all
Salary
≈ $15k – $35k per year (Estimated)
Location
In office (Chennai)
Seniority
Senior · 2+ years exp

Confirmed on the employer's own hiring board on Oct 14, 2026. First seen by Alion on Oct 5, 2026. Digitide Solutions scores B on the Alion truth index.

Overview
Company
Impact
Profile match

Digitide Solutions

Digitide Solutions is an IT services and business process management company headquartered in Bengaluru, delivering cloud, cybersecurity, data and AI, digital engineering, ERP and low-code services together with customer experience, collections, finance and accounting and HR outsourcing. Formed out of the technology and BPM businesses of Quess Corp, it employs about 55,000 associates across 40 locations in five countries and serves over 500 enterprises in banking, insurance, healthcare and manufacturing. Most openings are for customer service and support associates, sales and branch operations executives, collections team leaders and trainers, with some engineering and architect roles.
digitide.com • HQ: Bengaluru, India • IT Outsourcing & Dedicated Teams • IT Consulting & Digital Transformation • Business Process Outsourcing (BPO) • 5000+ employees • Est. 2020
Tech stack of Digitide Solutions
As a Senior Customer Support Executive, you will be the voice of our company, representing Alldigi Tech Limited to our global customers. Your primary responsibility will be to handle customer inquiries and provide timely, accurate, and friendly assistance. You will be a key player in ensuring customer satisfaction and building strong relationships with our international clientele.
  • Handle inbound and outbound calls from international customers, providing excellent customer service.
  • Resolve customer queries, complaints, and technical issues in a timely and efficient manner.
  • Maintain a high level of product and service knowledge to assist customers effectively.
  • Document and update customer information in our CRM system accurately.
  • Collaborate with cross-functional teams to ensure a seamless customer experience.
  • Escalate complex issues to the appropriate teams or managers as needed.
  • Provide regular feedback and insights on customer trends and preferences.
  • Ensure compliance with company policies and procedures during customer interactions.
  • Maintain a positive and professional attitude throughout customer interactions.
  • Minimum 2 years of experience in a customer support role, preferably in an international setting.
  • Excellent communication skills, both verbal and written, with the ability to adapt to different customer needs.
  • Strong problem-solving and critical thinking abilities.
  • Proficiency in using CRM systems and other customer support tools.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Fluency in English is mandatory; proficiency in additional languages is a plus.
  • Basic understanding of technical concepts and the ability to learn quickly.
  • Excellent time management and organizational skills.
  • A customer-centric mindset and a passion for delivering exceptional service.
  • Willingness to work in a fast-paced, dynamic environment.
Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
1,600,360 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account Continue with Google
Free forever. No card. Under a minute.

Recommended for you based on this role

Customer Success
Similar stack
Same company
Chennai
≈ $14k – $33k per year (Estimated) • In office • Full-Time • Noida
DevOps
SLI/SLO/SLA
Management
WhatsApp
Apply
≈ $16k – $38k per year (Estimated) • In office • Full-Time • 6+ years exp • Pune
Apply
≈ $16k – $43k per year (Estimated) • In office • Full-Time • 9+ years exp • Mumbai
AI/ML
LLM
Apply
Hybrid • India
Apply
≈ $6.5k – $14k per year (Estimated) • In office • 2+ years exp • Lucknow
Marketing
Shopify
Apply
≈ $15k – $35k per year (Estimated) • In office • 5+ years exp • Chennai
Apply
In office • Hyderabad
Apply
In office • Bengaluru
Apply
In office • 1+ year exp • High School Diploma • Bengaluru
Apply
≈ $7.5k – $15k per year (Estimated) • In office • 1+ year exp • High School Diploma • Noida
Apply
up to $18k per year • Remote (India) • Freelance • Bengaluru • Mumbai • Hyderabad • Chennai • New Delhi
Python
AI/ML
AI Agents
DevOps
GitHub
Apply
≈ $16k – $36k per year (Estimated) • In office • Full-Time • 8+ years exp • Chennai
JavaScript
SQL
C#
C#
ASP.NET Core
Entity Framework Core
Dapper
gRPC for .NET
Databases
PostgreSQL
Redis
MS SQL
Azure Cosmos DB
Frontend
GraphQL
Next.js
React.js
DevOps
Rest API
gRPC
Terraform
GCP
Azure DevOps
GitHub Actions
New Relic
Datadog
GitLab CI
Azure
CI/CD
Jenkins
AWS
Docker
Kubernetes
Bicep
Azure AKS
Cybersecurity
ISO 27001
OWASP Top 10
GDPR
OWASP
Management
Agile
Scrum
Apply
SAP PP Consultant 11 hours ago
≈ $15k – $35k per year (Estimated) • In office • Full-Time • 8+ years exp • Bachelor's Degree • Chennai
Apply
Senior Tester 12 hours ago
≈ $12k – $30k per year (Estimated) • In office • 4+ years exp • Chennai
Python
DevOps
TCP/IP
Apply
≈ $12k – $30k per year (Estimated) • In office • Chennai
Python
Management
Agile
Apply
See all jobs
This is one of many
1,600,360 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles