AI Solutions Architect (LLMs & AI Agents)

Job Description:

At DXC we use the power of technology to deliver mission-critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.

People in Corporate Functions make DXC a well-run and high-functioning organization. Each team contributes to DXC's success, and everyone delivers world-class service and has opportunities to grow and learn.

DXC is looking for a Solution Architect with strong product ownership capabilities to lead the design, build, and delivery of AI-native agent systems for our sales organization. This is a hybrid role - you will architect multi-agent solutions end-to-end while also owning the product backlog, defining priorities, and ensuring what gets built delivers measurable value to sellers.

We need someone who can go deep technically - designing agentic architectures, selecting frameworks, writing code - and then step back to own the "what" and "why": shaping the roadmap, defining success metrics, and aligning stakeholders. You are equally comfortable whiteboarding a RAG pipeline as you are presenting a product vision to sales leadership.

What You'll Do:

• Design and implement AI agent architectures for sales workflows - autonomous agents for lead qualification, deal coaching, proposal generation, competitive intelligence, and pipeline analytics

• Own the product backlog and roadmap for AI agent capabilities: define priorities, write user stories, set acceptance criteria, and make trade-off decisions based on business impact

• Architect multi-agent orchestration systems using modern frameworks (LangChain, AutoGen, CrewAI, Semantic Kernel) with production-grade reliability, observability, and scalability

• Build integrations between AI agents and sales platforms (Salesforce, enablement tools, data lakes) ensuring real-time, contextual intelligence reaches sellers when they need it

• Define and track success metrics (adoption, pipeline velocity, win-rate impact, time saved) - use data to iterate rapidly and demonstrate ROI to stakeholders

• Establish technical standards for prompt engineering, agent guardrails, memory management, tool-use patterns, and responsible AI deployment

• Collaborate with sales leadership and revenue operations to identify high-value use cases and translate business needs into technical solutions

• Lead sprint planning, backlog grooming, and release management - ensuring the engineering team delivers incrementally against a clear product vision

Who You Are:

Experience & Qualifications:

• Bachelor's or Master's degree in Computer Science, AI/ML, Software Engineering, or related field

• 5+ years in solution architecture or senior software engineering, with 2+ years focused on AI/ML or agentic systems

• Proven experience as a product owner or technical product manager - owning backlogs, defining roadmaps, and delivering business outcomes

• Expert-level Python and hands-on experience with AI/ML frameworks (LangChain, AutoGen, CrewAI, Semantic Kernel, or equivalent)

• Strong knowledge of LLMs, RAG architectures, vector databases, embedding models, and prompt engineering

• Experience with cloud platforms (AWS, Azure, or GCP) and CI/CD pipelines for ML systems

• Familiarity with CRM platforms (Salesforce preferred) and sales technology ecosystems

Soft Skills & Cultural Fit:

• Builder mindset - thrives when wearing both the architect and product owner hats; moves fluidly between code and strategy

• Strong communicator - articulates technical decisions to business stakeholders and translates sales needs into engineering priorities

• Data-driven - obsessed with measuring impact, running experiments, and letting results guide product direction

• Collaborative - builds trust with engineering, data science, and sales teams; leads by influence rather than authority

• Fluent in English (mandatory)

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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