Senior Software Engineer, Loyalty

Job Description:

• Design and build backend services behind loyalty features, from earning and redemption to partner integrations
• Ensure every points balance and reward is correct, traceable, and reconciled in every market
• Integrate with loyalty and payment partners
• Investigate failures, fix root causes, and improve reliability signals and observability
• Partner with product, design, and mobile engineers to ship end-to-end features
• Review code, protect correctness with tests, and mentor engineers
• Build earn-and-redeem flows connecting EatClub dining to customers’ existing loyalty programs
• Launch loyalty partner integrations across Australia, the UK, and New Zealand
• Own and improve the points and rewards ledger
• Build reconciliation tooling tracing rewards from meals to partner statements
• Replace manual processes and support tickets with product features

Requirements:

• At least 5 years of software engineering experience
• Strong backend foundation in Java or a comparable modern language
• Track record of delivering significant projects end-to-end in production
• Experience designing and building REST and GraphQL APIs and the services behind them
• Solid SQL and NoSQL skills, including query tuning and performance work
• Experience integrating with third-party partners and making those integrations reliable
• Experience debugging intermittent production issues to root cause and preventing recurrence
• Proficiency in automated testing and writing testable code
• Excellent written and verbal communication, and ability to work day to day with product and design
• Fluency with AI development tools and judgement about where they help and where they mislead
• Background in fintech, payments, or another domain where correctness is measured in cents (extra awesome)
• Understanding of ledgers and payment systems (extra awesome)
• Experience with loyalty, rewards, or card-linked offer programs (extra awesome)
• Experience with serverless AWS stack, including Lambda, API Gateway, AppSync, and S3, plus event-driven systems and Terraform (extra awesome)
• Interest in growing into full-stack work; mobile experience is not required (extra awesome)
• Experience building automated CI/CD pipelines (extra awesome)
• A love of restaurants and dining out (extra awesome)

Benefits:

• Autonomy, flexibility, high-performing, and a collaborative culture
• Access to some of the best restaurants and hospitality leaders in the industry
• Staff discounts and dining vouchers to enjoy through EatClub
• Optional $5 voucher for first-time users who try EatClub with code “ECAPPLY5”