Process Manager

Key Responsibilities

• Assess the existing CMP setup, including consent models, cookie categories, banners, preference centres, geolocation rules, scripts, vendors and regulatory requirements.
• Execute migrations from an existing CMP or custom consent solution to OneTrust.
• Map existing cookie categories, consent purposes, vendors, regional rules and banner configurations to OneTrust.
• Configure and manage OneTrust consent banners, preference centres, cookie categories, geolocation rules, templates and translations.
• Configure OneTrust Auto-Blocking or other appropriate script-blocking mechanisms.
• Perform website scans and review the classification of cookies, trackers and technologies.
• Configure and manage A/B tests for OneTrust consent banners.
• Review A/B testing results and work with relevant stakeholders to support banner optimization.
• Troubleshoot issues related to OneTrust banners, preference centres, cookie classification, website scans, script blocking and consent signals.
• Coordinate with tag-management, analytics, development and testing teams to support the implementation of consent requirements.
• Prepare migration documentation, configuration records, deployment plans and operational support guides.
• Support production deployment, post-migration activities and ongoing OneTrust maintenance.

Mandatory Skills and Experience

• Hands-on experience with OneTrust Cookie Consent and Website Scanning modules.
• Proven experience migrating websites from another CMP or custom consent solution to OneTrust.
• Experience configuring OneTrust consent banners, preference centres, consent models, cookie categories, geolocation rules, templates, and translations.
• Experience configuring or supporting A/B testing for OneTrust consent banners.
• Understanding of A/B testing concepts, test variants, success metrics, reporting and banner optimization.
• Strong understanding of cookie consent management and privacy regulations, including GDPR, CCPA, and CPRA.
• Knowledge of cookies, trackers, scripts, local storage, consent signals and browser developer tools.
• Experience conducting cookie audits and reviewing OneTrust website scan results.
• Ability to analyse existing CMP configurations and create accurate source-to-target migration mappings.
• Basic knowledge of HTML, CSS and JavaScript for implementation support and troubleshooting.
• Strong communication, documentation, troubleshooting and stakeholder-management skills.

Good-to-Have Skills

• Familiarity with tag-management platforms such as Google Tag Manager, Adobe Experience Platform Tags
• Familiarity with analytics and advertising technologies such as Google Analytics, Adobe Analytics, Google Ads, and Meta Pixel.
• Knowledge of Google Consent Mode.
• Knowledge of the IAB Transparency and Consent Framework.