Process Manager

Mid-Market & Enterprise Price-Book Management Support:

Support team in the management of our standard Mid-Market & Enterprise excel-based, price books (Deal Calculators) to include:

• Making changes to the price books based on cost input changes, change of kit, new product SKUs, price changes or usability improvements.
  • As part of this, the role may entail:
    • Reviewing deal win / loss statistics from previous bids and recommend price / price guardrail adjustments.
    • Reviewing price competitiveness based on market analysis and sales feedback
• Support team in reviewing design of price-books and advise on how we could optimise to deliver efficiencies, simplify design, better usability for sales and / or better integration with other systems such as Salesforce and premise availability checker tools.

Mid-Market & Enterprise Commercial Deal Support:

• Support the commercial team and the sales teams in providing commercial support for large bespoke deals for prosects and customers renewals.
• Provide cost, margin and pricing analysis to support RFPs and bids tendered to mid-market and enterprise customers.
• Develop tailored pricing models for large B2B deals to address customer requirements (templates will be available, though may need to be customised to meet the requirements of the deal).
• Creating pricing recommendations for sales teams and support them throughout the bid process.
• Support standard deal bids:
  • Review standard bids as they come into the commercial team for approval.
  • Ensuring sales teams comply with commercial guardrails and appropriate sign-offs.
• Sales, commercial team, finance, product, propositions, sales enablement & senior stakeholders.

Stakeholders who the candidate will need to work with:

Commercial KPIs:

• Support sales to win deals to hit budgetary MRR (Monthly Recurring Revenue) and profitability targets
• Sustainable revenue generation, margin growth and mitigation of commercial risk.
• Strong commercial acumen
• Strong numeracy and commercial literacy - with strong skills in Excel
• Advantageous if can bring AI knowledge to help improve pricing models, processes and flow design.

Sills & Experience:

• Experience in pricing and financial modelling.
• Excellent stakeholder management and communication skills.
• Ability to manage complexity and deliver results under pressure.