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Program Manager

eClerx • IT Consulting & Digital Transformation • Business Process Outsourcing (BPO) • Master's Degree • 1 day ago

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Salary

≈ $22k – $44k per year (Estimated)

Location

In office (Mumbai)

Seniority

Principal · 12+ years exp

Confirmed on the employer's own hiring board on Oct 10, 2026. First seen by Alion on Oct 9, 2026. eClerx scores B on the Alion truth index.

Overview

Company

Impact

Profile match

eClerx

eClerx is a trusted innovation partner that provides technology, data analytics, and process management services to some of the world's leading brands. Their capabilities span multiple sectors, including digital customer operations and financial markets, leveraging advanced solutions like robotic process automation (RPA) and generative AI. As a globally deployed company, eClerx is dedicated to delivering exceptional outcomes through their adaptable engagement models, ensuring they meet diverse business needs across various industries.

eclerx.com • Paris • Mumbai • Milan • Mohali • Lima • AI Consulting & Integration • IT Consulting & Digital Transformation • Analytics & BI Consulting • Business Process Outsourcing (BPO) • 5000+ employees • Est. 2000

Tech stack of eClerx

Backed by Peak XV Partners

We are looking for an exceptional senior leader to take charge of our Competitive Intelligence & Pre-Sales function, a pivotal role in our organization's strategic growth. This leader will combine market intelligence expertise with pre-sales excellence, ensuring we stay ahead of the competition and accelerate revenue growth. The ideal candidate will have a proven track record in building and scaling CI programs, with a strong background in pre-sales, technical sales, or strategy consulting.

Lead CI strategy, establishing frameworks for intelligence gathering and activation.
Drive pre-sales excellence with scalable methodologies and best practices.
Partner with C-suite executives, providing actionable competitive insights.
Build and mentor competitive intelligence and pre-sales teams.
Monitor and analyze the competitive landscape, developing comprehensive profiles.
Create battlecards and enablement materials for sales teams.
Establish key performance indicators for competitive intelligence.
Provide technical sales support for high-value opportunities.
Collaborate with product and marketing teams to align capabilities with market demands.
Optimize sales effectiveness, tracking and improving key metrics.

12-18 years of progressive experience in CI, pre-sales, technical sales, or strategy consulting.
5+ years of senior leadership experience managing cross-functional teams.
Proven ability to build and scale CI programs and pre-sales operations.
Executive presence with C-level presentation experience.
Advanced degree (MBA, Master's in Business, Engineering, or related field preferred).
Deep technical acumen in enterprise software, cloud technologies, or industry solutions.
Strategic thinking and analytical expertise with BI tools, CRM, and data analysis.
Exceptional communication skills, translating technical concepts into business value.
Competitive intelligence expertise, market research, and strategic positioning skills.
Mastery of pre-sales techniques, solution selling, and consultative selling approaches.

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