Senior Project Manager

At SingleInterface, we are redefining how multi-location brands connect with customers in an AI-driven digital world. Backed by $30M in funding from PayPal Ventures and Asia Partners, we are scaling our AI Retail Tech Platform to empower businesses with seamless digital presence management, AI-powered customer engagement, online reputation management, and store-level product & service integration. Our data-driven approach helps brands enhance customer experience, gain insights, and drive revenue growth.

Our Vision

Making AI-driven solutions simple & accessible for hyperlocal businesses to manage complex digital marketing needs.

Our Goal

Fuel growth for 10 million business locations by 2030 through advanced AI-powered frictionless experiences.

Our Core Values

• Customer First - We put our customers at the heart of everything we do.
• Getting Things Done - Speed and execution define our approach.
• Being Authentic - We stay true to our people and mission.
• Being Finicky - We obsess over the details that matter.
• Being Techurious - We challenge the status quo with tech-driven solutions.

Overview

We are looking for a highly intelligent, execution-focused Sr. Project Manager (PMP Certified) who thrives in fast-paced SaaS environments and can drive complex, tech-heavy initiatives-especially those involving Google Business ecosystem (GBP/Google APIs) and AI-driven use cases.

The ideal candidate combines strategic thinking with hands-on execution, and a technical background (especially prior development experience) will be a strong advantage.

Key Responsibilities

• Lead end-to-end delivery of multiple SaaS-based projects across cross-functional teams (engineering, product, data, operations).
• Manage projects involving Google Business Profile (GBP), Maps, APIs, and backend integrations.
• Drive execution of AI/ML use cases (automation, recommendations, NLP workflows, etc.) in production environments.
• Define project scope, timelines, milestones, and resource allocation.
• Collaborate closely with engineering teams-translate business requirements into technical deliverables.
• Proactively identify risks, bottlenecks, and dependencies; drive mitigation strategies.
• Ensure high-quality delivery with strong focus on scalability, performance, and reliability.
• Work with stakeholders to prioritize features and align roadmap with business goals.
• Implement agile methodologies (Scrum/Kanban) and ensure disciplined execution.
• Track KPIs, delivery metrics, and continuously improve processes.

Required Qualifications

• 6-8 years of experience in project/program management, preferably in SaaS companies.
• PMP Certification (mandatory).
• Strong exposure to Google Business Profile / Google APIs / location-based platforms.
• Experience managing projects involving AI/ML or data-driven systems.
• Proven ability to manage complex, high-scale backend systems.
• Strong understanding of software development lifecycle (SDLC) and agile frameworks.
• Excellent stakeholder management and communication skills.

Preferred Qualifications

• Prior experience as a Software Developer / Engineer (highly preferred).
• Familiarity with APIs, backend architectures, and cloud environments (AWS/GCP).
• Experience in handling high-scale systems (large datasets, high traffic environments).
• Exposure to automation, bot management, or large-scale data pipelines is a plus.

Key Traits We’re Looking For

• Exceptionally sharp problem-solving ability
• Strong ownership mindset and bias for action
• Ability to simplify complex technical concepts
• High execution speed with attention to detail
• Comfortable working in ambiguity and scaling environments

Why Join Us

• Work on cutting-edge AI + SaaS products at scale
• High-impact role with ownership across systems and teams
• Opportunity to solve complex, real-world problems in a fast-growing environment