Senior QA Specialist - Multiple roles

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

About Us: Our Quality Verification and Standards (QVS) team is an important part of our development process, delivering important insights that support our game teams to optimize software performance and enhance gameplay.

Who do we work with? You will work with the FC QV team.

About the Role: The Associate Quality Designer position will require you to guide quality practices across QV by working with Development, Tech and Production partners. You will report to the QA Development Manager and work with multiple partners to agree on the quality and feedback of new features, ensuring a thoughtful and team-driven approach to delivering a high-quality player first experience.

You will work onsite from Bogotá, Colombia.

Quality Strategy and Test Planning

• Lead quality process for assigned features and create test plans to ensure end-to-end coverage, while identifying risks throughout development

• Help evolve the team's tools and processes with a focus on expanding capabilities and responsibilities, along with introducing more efficient and accurate practices

• Promote a "player-oriented" approach by providing qualitative feedback during game testing to identify design and usability issues, contributing to a more enjoyable player experience

Quality and Data Analysis

• Report high impact bugs and provide relevant feedback to improve game quality

• Use data analysis to inform test prioritization, tool engagement and QA coverage strategies

• Support identification of technical solutions and automation opportunities

Collaboration and Communication

• Build working relationships with members of the development, production and design teams, ensuring understanding, trust and problem solving

• Represent the QA perspective in meetings, ensuring quality standards are prioritized

• Work with multiple teams to guide features through project milestones, to ensure successful product delivery.

Mentorship and Team Support

• Foster a collaborative team environment through mentorship and guidance, ensuring collective success

• Work with senior team members in the implementation of quality strategies, promoting a culture of quality improvements and teamwork

• Lead process improvements and promote insights and knowledge sharing across QV to enhance both organizational performance and team growth.

Experience and Knowledge

• 2+ years of applicable work experience

• Experience making qualitative and data-driven decisions within a QA environment

• Understanding of quality assurance processes, workflows, defect and task tracking software

• Game domain knowledge of football and gaming, with a player first mentality

• Experience working in an embedded, integrated product team (i.e. Development + QA working as one)

Skills and Abilities

• Ability to design test strategies and communicate them effectively

• Passion for creating high-quality player experiences

• Excellent collaboration and communication skills

Path to becoming a Quality Designer:

• Learn More about the Quality Verification and Standards (QVS) team at EA.

• From Government to Game Development, Jessica Makes a Move. Learn More

• Barbara Homewood had her heart set on becoming a Librarian and is now a Quality Designer at EA. Learn More

• One of our leaders, Ravi Minhas, shares what he is looking for in a Quality Designer. Does this sound like you? Learn More

EA Bogota Benefits

• Health Benefits - Medical insurance, dental insurance, life insurance, global fitness benefit ($500 USD per year), and mental wellbeing plan.
• Professional Development - Training and development programs, opportunities for career advancement and tuition reimbursement
• Work-Life Balance - 15 vacation days, paid holiday closure and paid sick leave
• Meaningful Work - Opportunity to directly contribute to the development of EA titles
• Additional Perks - Meal card ($400,000 COP per month), game credits and console reimbursement program …and more!

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.