Application Engineer-Senior Manager

Job Description

OVERVIEW

Job Title

Senior Manager

Job Code

Grade

T1

Group

Government Products

Division

Technology

Department

Production Services & Platforms Support

Unit

-

ROLE PURPOSE

The aim is to state the overall significance of the job from the organization’s perspective.

To lead the Platform Engineering function responsible for the development, operation, modernization, and continuous improvement of enterprise platforms and engineering practices that enable reliable, secure, scalable, and high-performing technology services. The role oversees Kubernetes and platform engineering, DevOps and DevSecOps practices, and performance engineering and testing, while driving automation, developer experience, engineering standards, and platform modernization to accelerate application delivery and ensure sustainable technology operations in alignment with Elm’s strategic and operational objectives.

KEY ACCOUNTABILITIES & ACTIVITIES

This section describes the principal outputs required from the job.

Key Accountabilities

Key Activities

• Platform Engineering Strategy & Roadmap

• Define and execute the Platform Engineering strategy, roadmap, priorities, and technical objectives in alignment with Technology and business priorities.
• Establish the future direction of enterprise platform capabilities and engineering practices.
• Prioritize platform modernization and engineering excellence initiatives based on scalability, reliability, security, and business requirements.
• Monitor roadmap execution and ensure platform capabilities continue to support evolving application and product demands..

• Kubernetes & Enterprise Platform Engineering

• Oversee the design, development, operation, and continuous improvement of Kubernetes and Red Hat OpenShift platforms.
• Ensure container platforms deliver appropriate levels of reliability, availability, scalability, security, and performance.
• Establish engineering standards and operating practices for containerized application environments.
• Drive platform capacity, resilience, lifecycle management, and technical enhancement activities to support production workloads.

• DevOps, DevSecOps & CI/CD Engineering

• Lead the development and improvement of DevOps and DevSecOps practices across application delivery environments.
• Drive CI/CD, GitOps, Infrastructure as Code, and automation capabilities that improve software delivery speed and consistency.
• Embed appropriate security and control requirements throughout development and deployment pipelines.
• Identify and remove engineering bottlenecks that affect application build, testing, deployment, and release activities.

• Developer Experience & Self-Service Enablement

• Enhance the developer experience by providing reliable, standardized, and reusable platform capabilities.
• Develop self-service capabilities that enable development teams to provision and consume platform services efficiently.
• Standardize application delivery patterns, platform services, and engineering workflows to reduce manual dependencies.
• Collaborate with development and product teams to identify platform improvements that accelerate the journey from development to production.

• Performance Engineering & Testing

• Lead Performance Engineering and Testing practices covering load, stress, scalability, and endurance testing.
• Establish performance testing standards, methodologies, quality thresholds, and engineering practices.
• Identify system bottlenecks and coordinate technical actions to improve application and platform performance.
• Support capacity planning and ensure platforms and applications are validated against anticipated workloads and performance requirements.

• Engineering Standards, Reliability & Performance Management

• Define and maintain engineering standards, technical practices, and platform operating principles.
• Establish and monitor KPIs covering platform availability, reliability, automation, performance, engineering efficiency, and service quality.
• Analyze platform performance and operational trends to identify risks and improvement opportunities.
• Drive corrective and continuous improvement actions that strengthen engineering maturity and operational excellence.

• Cross-Functional Technology Alignment

• Collaborate with Development, Enterprise Architecture, Cybersecurity, Infrastructure, and Operations teams to ensure platform and application readiness.
• Coordinate resolution of complex technical dependencies and cross-functional engineering challenges.
• Ensure platform engineering solutions comply with architecture, security, infrastructure, and operational requirements.
• Facilitate alignment across technology teams for platform changes, modernization initiatives, and critical releases.

• Policies, Processes & Procedures

• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.

• Information Security

• Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.

JOB SPECIFICATIONS

Academic and professional qualifications

• Bachelor’s Degree in Computer Science, Software Engineering, Information Technology, Computer Engineering, Information Systems, or a related discipline.

Years and Nature of Experience

• 10-12 years of relevant experience, aligned with the T2 Senior Manager level, in Platform Engineering, DevOps, DevSecOps, Cloud Platforms, Application Engineering, Performance Engineering, or related technology domains.

VERSION TRACKING

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