Business Development Manager (BDM)

You’ll own the sales process from the first meaningful conversation through closing, working closely with Pre-sales and Delivery to build the right solutions for our clients.

Your responsibilities include:

• Own the sales process from the first conversation through proposal, negotiation, and closing;
• Qualify and manage B2B leads from inbound, outbound, and referral channels;
• Run discovery calls to understand clients’ needs, challenges, priorities, and decision-making process;
• Build relationships with decision-makers and manage multiple stakeholders throughout the sales process;
• Close deals and ensure a smooth handover to Delivery;
• Prepare commercial proposals together with Pre-sales and Delivery teams;
• Keep HubSpot up to date with deal stages, next steps, stakeholders, forecasts, close dates, and risks;
• Maintain a clear and reliable sales forecast and flag potential risks early;
• Use market and client insights to improve our ICP, messaging, outreach, qualification, and sales process;
• Track competitors, pricing, market trends, client feedback, and common objections;
• Work closely with Marketing and Delivery to turn insights into better sales opportunities and client solutions.

What we’re looking for:

• 4+ years of B2B experience selling IT services/complex solutions (both outsourcing and outstaffing business models);
• English - C1/C2;
• Experience managing the full sales cycle from first contact to closing;
• Experience with CRM systems, preferably HubSpot;
• Strong communication and negotiation skills;
• Organized, proactive, and comfortable working independently;
• Strong ownership - you take responsibility for getting the deal done;
• Experience with AI-powered process automation and a strong interest in using AI to improve sales efficiency.

• Competitive compensation with performance-based incentives tied to your individual impact and business outcomes;
• Real ownership - you'll drive initiatives end-to-end, make independent decisions, and be accountable for results in your domain;
• Influence that goes beyond your role - contribute to strategic initiatives, cross-functional planning, and how we grow as a company;
• Mentorship and knowledge sharing - both ways: you'll learn from experienced colleagues and have room to share your expertise;
• Modern tools, structured development programs, workshops;
• English courses tailored for business communication;
• Clear career path with transparent promotion criteria;
• A culture built on empathy, trust, and openness - where initiative is encouraged, feedback is honest, and people actually care about each other;
• Remote work model with an office in central Kyiv;
• Medical insurance, paid vacation, sick leave, team events and corporate presents.