Performance Insights Analyst

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

This role is critical to maintaining our position at the forefront of the debt sector. The key to our success has been the high quality and flawless execution of debt recovery strategies for our clients and the ability to constantly innovate, demonstrating short and long term value.

The successful candidate will be responsible for focusing on driving performance of our clients’ portfolios to deliver superior collections, recoveries and customer outcomes. You will also be expected to work closely with a range of internal stakeholders and the wider Data & Analytics community to develop and deliver initiatives.

What you'll do

• Design and deliver analytical insights to internal stakeholders and external clients
• Look for opportunities to enhance our recoveries capabilities through the use of data-driven decision-making across both public and private sector clients
• Monitor and improve customer outcomes through data management and analysis
• Shape and put into practice standards and processes that will empower recoveries performance management
• Collaborate with and provide support to team members, internal colleagues and external clients on recoveries performance matters

What skills and experience you need

• Good problem-solving and analytical skills with keen attention to detail
• Ability to translate business objectives into an analytical agenda
• Experience with database environments and dataset manipulation using analytical software such as SQL/Python/R/Excel
• Interpersonal and relationship building skills, with confidence and ability to influence others
• Experience of delivering high quality output to tight deadlines

What could set you apart

• Bachelor’s degree in a numerical subject (Mathematics, Statistics, etc.) or equivalent
• Previous experience of designing, delivering and improving collections strategies

We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday-Thursday), paired with Friday Flexibility to wrap up your week remotely.

The Perks of being a Equifax Employee?

We offer a wide range of company supported benefits including contributory pension, life cover, income protection, healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more!

We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

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