Business Quality Analyst

Req number:

Employment type:

Worksite flexibility:

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are seeking a highly skilled and experiencedBusiness Quality Analyst to join our IT team. This position will be full-time, hybrid, and is a contract position.

What You'll Do

• Gather, analyze, and document business and technical requirements, user stories, use cases, and acceptance criteria
• Map business processes and workflows; create functional specifications, diagrams, reports, and user documentation
• Work with stakeholders, product owners, and development teams to translate business needs into technical solutions
• Develop and execute test plans, test cases, and test scripts for new and existing applications
• Perform regression, integration, and user acceptance testing (UAT).
• Identify, track, and retest software defects while coordinating resolution efforts with developers
• Review application logs, SQL data, and system performance to validate functionality and troubleshoot issues
• Maintain testing documentation, test coverage, and automated test suites where applicable
• Support Agile project delivery and participate in release validation and post-implementation testing

What You'll Need

Required

• 5+ years of Business Analysis experience, including requirements gathering, process analysis, workflow documentation, and stakeholder management
• 5+ years of Software QA/Testing experience with test planning, execution, defect tracking, and test result documentation
• 7+ years of overall software analysis and testing experience
• 2+ years of business process design experience
• Hands-on experience with: TFS (Team Foundation Server) Visual Studio SQL Server MS Project Balsamiq Microsoft Office Suite Legacy enterprise systems
• Experience working in State, Federal, or Local Government environments
• Strong understanding of Agile methodologies and software development lifecycle (SDLC).
• Bachelor's degree in Business, Information Systems, Computer Science, or a related field (or equivalent experience)
• Must be a South Carolina resident or willing to relocate before start date
• Ability to work in a hybrid environment (3 days onsite weekly, with potential to move fully onsite)

Preferred

• Experience supporting SNAP, TANF, Early Child Care & Education programs, test automation, and enterprise application integrations

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] (888) 824 - 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.