Account Manager (Far Rockaway)

Who We Are

Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse company with competitive benefits, frequent opportunities for growth and change, training and fun activities!

Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Culture, Innovation, and Green teams.

On an ongoing basis, the Account Manager generates new business relationships by implementing effective sales and marketing strategies. The Account Manager will develop a portfolio of accounts with recurring, high-volume recruitment needs. He/she will be responsible for screening candidates based on the employers specifications. We are looking for someone with high energy with strong work ethics as our work environment is fast-paced and performance-based. As such, Account Managers are expected to meet monthly individual and team goals.

Responsibilites

• Develop and maintain relationships with employers in order to generate job opportunities for our job-seeker base
• Market job opportunities to job-seekers through one-on-one meetings and on-site recruitment events; high level of cold calling required
• Build a pipeline of qualified candidates to fill open positions, screen them according to the job requirements, refer them to interviews, and follow up with the employer
• Account Managers works closely with Career Advisors to determine the types of jobs that match the skills and qualifications of our job-seeker base
• The Account Manager develops individual assessment based on participants performance and reports on participant progress
• Provides instruction on workplace expectations to include behavior on the job, getting along with supervisors and co-workers, being reliable and on time.
• Motivates clients to take advantage of the wide array of education and career advancement services to include financial literacy.
• Conducts workshops on topics that increase clients chances of finding employment and career advancement including Resume Building, Mock Interviewing, Career Exploration, Business Communication and Business Etiquette.
• Continuously builds and implements an effective course curriculum for clients successful completion of the job readiness training class to include hard skills training and soft skills training including time management, conflict resolution and workplace navigation.
• Collaborates with Business Services Manager to provide assistance with recruitment events.
• Supports a re-engagement and workforce process that is focused on improving educational and employment outcomes.
• Maintains client information and progress notes in clients case records within CRM databases.
• Provides frequent updates to program staff on clients progress, needs, etc.
• Accompanies job-seekers on out of the office recruiting events and canvassing opportunities.
• Make ongoing follow-up calls with job-seekers and employers to determine employment status and satisfaction with services delivered.
• Provides timely interventions. Returns phone calls and reacts to situations in a timely manner. Returns client phone calls within 24 hours. Follows up on job leads within 48 hours. Meets with clients within one week prior to job starts and within three days after job starts.
• Meet performance expectations of 15 or more job placements per month and prepares weekly/monthly reports of results.

• College degree preferred in related field or equivalent work experience
• 2-5 years experience as an Account Manager/ Job Developer or working with adults
• Must be able to work independently or in a team environment
• Ability to assess individual skills with precision and make appropriate referrals
• Ability to problem solve and work with a diverse customer base
• Must have the ability to work well with all levels of the organization and individuals with multiple barriers
• Must be well organized, detailed oriented, and accuracy driven
• Must be able to handle assignments quickly and efficiently, meet deadlines, and handle confidential matters in a mature and responsible manner
• Must exhibit excellent interpersonal, organizational, and written communication skills
• Experience supporting adults entering into employment and/or post-secondary education preferred.
• Must be proficient in Microsoft Office software including Word, PowerPoint, Excel, and Outlook.
• Bi-Lingual Speakers in Spanish and/or Mandarin/Cantonese languages preferred

We provide:

• Competitive wages for high performance
• 11 Paid Holidays
• PTO
• Tuition reimbursement
• Guided Professional Development Plans
• Summer Fridays
• Weekly Wellness Sessions
• Medical/Vision/ Dental
• Employer Paid Life Insurance
• Employer 401k Contributions
• Employee Referral Bonus
• Employee Assistance Programs
• Company Picnics Volunteer Experiences
• Access to Free Financial Counseling
• Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Innovation and Green teams.

About Us:

Grant Associates is a national workforce development company that is passionate about raising the economic security for the people, businesses, and communities we serve. Since opening our doors in 1997, we have operated programs in cities large and small, partnering with communities to build the human side of economic development. As one of the largest workforce development organizations in North America, we have provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [email protected].