Infrastructure Support Engineer

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and AgroScience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 37 years, Eurofins has grown from one laboratory in Nantes, France to over 65,000 staff across a decentralised and entrepreneurial network of more than 950 laboratories in over 1,000 companies across 59 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR 6.95 billion; and has been among the best performing stocks in Europe over the past 20 years.

ROLE OVERVIEW:

We are seeking an Infrastructure Support Engineer to play a key role in managing and transforming enterprise infrastructure across a large-scale European environment. You will be responsible for ensuring the reliability, security, and performance of critical platforms supporting laboratory operations, business services, and scientific applications.

This position offers the opportunity to lead infrastructure modernization initiatives, cloud adoption projects, and operational excellence programs while collaborating with international teams across Europe and globally.

Key Responsibilities:

• Maintain and support IT environments including servers, storage systems, virtualization platforms (VMware/Hyper-V), backups and connectivity
• Troubleshoot and resolve infrastructure-related incidents and act as the escalation point for complex issues
• Manage enterprise storage SAN/NAS platforms and disaster recovery activities
• Drive improvements in monitoring, alerting, observability, and proactive infrastructure management to enhance service reliability
• Participate in infrastructure migrations, datacenter projects, cloud adoption and business integrations
• Support security hardening, compliance initiatives and vulnerability remediation
• Maintain and optimize infrastructure platforms supporting enterprise integrations and data workflows, including Apache NiFi and related technologies
• Partner with internal engineering teams, architects, project stakeholders, and technology vendors to deliver infrastructure solutions
• Maintain accurate technical documentation and operational procedures

Required Skills & Experience:

• Windows Server OR Linux Server administration
• 5+ years of experience in infrastructure engineering or enterprise infrastructure support
• Experience with automation and scripting using PowerShell, Bash, Python, or similar technologies
• Experience with VMware and Hyper-V
• Hands-on experience with Active Directory (AD)
• Knowledge of backup solutions, particularly Veeam (optional)
• Familiarity with storage systems such as NetApp / Dell
• Experience with Apache NiFi or similar data flow tools
• Experience implementing and operating enterprise monitoring and observability platforms such as CheckMK, Site24x7, or similar solutions
• Good documentation and communication skills

Scope:

Maintenance and support of relevant environments, servers, storage, backups (Veeam), access, and connectivity

Incident troubleshooting and resolution where the root cause or contributing factors are infrastructure-related,

Support for operational continuity and technical stability of business-critical services,

Support for monitoring, alerting, and observability improvements,

Support for integration-related and data-flow-related infrastructure dependencies, including NiFi-related technical needs,

Coordination with internal and external IT stakeholders on infrastructure topics.

5+ years of experience in infrastructure support engineering or enterprise infrastructure support

EVOLUTION: In a fast-growing group, successful leaders are frequently being offered increased areas of responsibility (subject to geographic mobility).